Jump to content

Search by property

This page provides a simple browsing interface for finding entities described by a property and a named value. Other available search interfaces include the page property search, and the ask query builder.

Search by property

A list of all pages that have property "Has topic definition" with value "Customer base and segments: counts, retention, and satisfaction.". Since there have been only a few results, also nearby values are displayed.

Showing below up to 26 results starting with #1.

View (previous 50 | next 50) (20 | 50 | 100 | 250 | 500)


    

List of results

  • Investments / Credit quality  + (Credit quality of the investment portfolio: rating mix and impairment risk (not the risk-management framework — see Credit risk).)
  • Exchange rates  + (Currency effects on reported results and the exchange rates used for translation (currency risk exposure: see Market risk).)
  • Customers  + (Customer base and segments: counts, retention, and satisfaction.)
  • Cybersecurity  + (Cyber risk and information-security management, including the 10-K Item 1C disclosure.)
  • Deferred acquisition costs  + (Deferred acquisition costs / insurance acquisition cash flows: capitalization, amortization, and recoverability.)
  • Derivatives  + (Derivative positions and hedging: purpose, notionals, and fair values.)
  • Discounting  + (Discounting of insurance liabilities: rates used, discount benefit on new claims, and the unwind through insurance finance income and expenses.)
  • Distribution channels  + (Distribution: agents, brokers, bancassurance, direct, and partnerships.)
  • Dividends  + (Dividend: policy, proposed or paid amount, and distribution capacity.)
  • Shareholder returns  + (Dividends and shareholder distributions.)
  • Earnings per share  + (Earnings attributable per share: basic and diluted EPS and the share count used.)
  • Earnings / By customer segment  + (Earnings split by customer type: retail, commercial, institutional.)
  • Earnings / By geography  + (Earnings split by geography, region, or country, not by reportable segment.)
  • Earnings / By line of business  + (Earnings split by line of business or product, not by reportable segment.)
  • Economic assumptions  + (Economic and actuarial assumptions used in valuations and results: rates, returns, and assumption updates (actual market conditions: see Market environment; liability discounting: see Discounting).)
  • Emerging risks  + (Emerging and developing risks identified through horizon scanning.)
  • Sustainability / Environment  + (Environmental pillar: climate strategy, emissions, net-zero targets, and green investments.)
  • Subsequent events  + (Events after the reporting date and their effect.)
  • Catastrophes / Earnings sensitivity  + (Expected catastrophe load and the sensitivity of earnings to catastrophe scenarios, including modeled losses (PML) by return period.)
  • Audit  + (External audit: the auditor's report, opinion, and key audit matters.)
  • Market environment  + (External environment for the period: macroeconomy, rates, markets, and industry conditions (exposure to market moves: see Market risk; assumptions used in projections: see Economic assumptions).)
  • Fair value measurement  + (Fair-value hierarchy (levels 1-3), valuation techniques, and level-3 movements.)
  • Fee income  + (Fee and commission revenue, e.g. from asset management, unit-linked, and service business.)
  • Filing information  + (Filing apparatus: cover page, registrant details, exhibits, and signatures.)
  • Leverage  + (Financial leverage: debt outstanding, leverage level, and debt servicing (maturity schedule and refinancing: see Debt maturity).)
  • Fixed income  + (Fixed-income holdings: government and corporate bonds, duration, and yields.)
  • Outlook  + (Forward-looking guidance, targets, and ambitions.)
  • Glossary  + (Glossary: definitions of terms and abbreviations used in the report.)