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== Library / Insurance 101 ==
== Library / Insurance 101 ==
== insurance / knowledge ==
<div class="main-page-menu">
<div class="main-page-menu">
'''fundamentals''' ▸ &nbsp;{{!}}&nbsp;
'''fundamentals''' ▸ &nbsp;{{!}}&nbsp;
{{Inline expand |risk basics&nbsp;▸|[[Frequency vs severity]] [[Hazard, exposure, peril, loss]] [[Correlation and aggregation]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |risk&nbsp;basics&nbsp;▸|{{read|[[Frequency vs severity]]}} {{read|[[Hazard, exposure, peril, loss]]}} {{read|[[Correlation and aggregation]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |how insurance works&nbsp;▸|[[Pooling and risk transfer]] [[Indemnity vs benefits]] [[Premium now, claims later]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |how&nbsp;insurance&nbsp;works&nbsp;▸|{{read|[[Pooling and risk transfer]]}} {{read|[[Indemnity vs benefits]]}} {{read|[[Premium now, claims later]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |incentives&nbsp;&&nbsp;frictions&nbsp;▸|[[Adverse selection]] [[Moral hazard]] [[Information asymmetry]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |incentives&nbsp;&&nbsp;frictions&nbsp;▸|{{read|[[Adverse selection]]}} {{read|[[Moral hazard]]}} {{read|[[Information asymmetry]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |industry structure&nbsp;▸|[[Insurers, mutuals, captives]] [[Brokers, MGAs, TPAs]] [[Reinsurers and retro]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |industry&nbsp;structure&nbsp;▸|{{read|[[Insurers, mutuals, captives]]}} {{read|[[Brokers, MGAs, TPAs]]}} {{read|[[Reinsurers and retro]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |policy essentials&nbsp;▸|[[Insurable interest, good faith]] [[Coverage, exclusions, conditions]] [[Limits and deductibles]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |policy&nbsp;essentials&nbsp;▸|{{read|[[Insurable interest, good faith]]}} {{read|[[Coverage, exclusions, conditions]]}} {{read|[[Limits and deductibles]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |core metrics&nbsp;▸|[[Loss/expense/combined ratio]] [[Persistency and lapse]] [[Acquisition economics]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |core&nbsp;metrics&nbsp;▸|{{read|[[Loss/expense/combined ratio]]}} {{read|[[Persistency and lapse]]}} {{read|[[Acquisition economics]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |time value&nbsp;▸|[[Discounting]] [[Trend and social inflation]] [[Duration risk]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |time&nbsp;value&nbsp;▸|{{read|[[Discounting]]}} {{read|[[Trend and social inflation]]}} {{read|[[Duration risk]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |cat&nbsp;&&nbsp;systemic&nbsp;▸|[[Nat cat accumulation]] [[Pandemic risk]] [[Cyber contagion]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |cat&nbsp;&&nbsp;systemic&nbsp;▸|{{read|[[Nat cat accumulation]]}} {{read|[[Pandemic risk]]}} {{read|[[Cyber contagion]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |role&nbsp;&&nbsp;trust&nbsp;▸|[[Protection and resilience]] [[Fairness and inclusion]] [[Conduct and transparency]]}}
{{Inline expand |role&nbsp;&&nbsp;trust&nbsp;▸|{{read|[[Protection and resilience]]}} {{read|[[Fairness and inclusion]]}} {{read|[[Conduct and transparency]]}} }}


'''products''' ▸ &nbsp;{{!}}&nbsp;
'''products''' ▸ &nbsp;{{!}}&nbsp;
{{Inline expand |life&nbsp;▸|[[Term, whole, UL]] [[Mortality and lapse]] [[Riders]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |life&nbsp;▸|{{read|[[Term, whole, UL]]}} {{read|[[Mortality and lapse]]}} {{read|[[Riders]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |health&nbsp;▸|[[Medical vs income protection]] [[Group vs individual]] [[Utilization levers]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |health&nbsp;▸|{{read|[[Medical vs income protection]]}} {{read|[[Group vs individual]]}} {{read|[[Utilization levers]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |annuities&nbsp;▸|[[Immediate vs deferred]] [[Guarantees]] [[Longevity risk]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |annuities&nbsp;▸|{{read|[[Immediate vs deferred]]}} {{read|[[Guarantees]]}} {{read|[[Longevity risk]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |group benefits&nbsp;▸|[[Plan design]] [[Experience rating]] [[Renewals]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |group&nbsp;benefits&nbsp;▸|{{read|[[Plan design]]}} {{read|[[Experience rating]]}} {{read|[[Renewals]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |personal lines&nbsp;▸|[[Motor and home]] [[Rating factors]] [[Claims inflation]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |personal&nbsp;lines&nbsp;▸|{{read|[[Motor and home]]}} {{read|[[Rating factors]]}} {{read|[[Claims inflation]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |commercial lines&nbsp;▸|[[Property and liability]] [[Limits and towers]] [[Risk engineering]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |commercial&nbsp;lines&nbsp;▸|{{read|[[Property and liability]]}} {{read|[[Limits and towers]]}} {{read|[[Risk engineering]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |specialty&nbsp;▸|[[Marine/aviation/energy]] [[Financial lines]] [[Parametric]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |specialty&nbsp;▸|{{read|[[Marine/aviation/energy]]}} {{read|[[Financial lines]]}} {{read|[[Parametric]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |u/w governance&nbsp;▸|[[Appetite and authority]] [[Quote to bind]] [[Portfolio steering]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |u/w&nbsp;governance&nbsp;▸|{{read|[[Appetite and authority]]}} {{read|[[Quote to bind]]}} {{read|[[Portfolio steering]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |lifecycle&nbsp;▸|[[Design and pricing]] [[Wording and filings]] [[Monitoring and remediation]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |lifecycle&nbsp;▸|{{read|[[Design and pricing]]}} {{read|[[Wording and filings]]}} {{read|[[Monitoring and remediation]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |policy admin&nbsp;▸|[[Issuance and endorsements]] [[Billing]] [[Retention]]}}
{{Inline expand |policy&nbsp;admin&nbsp;▸|{{read|[[Issuance and endorsements]]}} {{read|[[Billing]]}} {{read|[[Retention]]}} }}


'''distribution&nbsp;&&nbsp;ops''' ▸ &nbsp;{{!}}&nbsp;
'''distribution&nbsp;&&nbsp;ops''' ▸ &nbsp;{{!}}&nbsp;
{{Inline expand |channels&nbsp;▸|[[Agent/broker/bank]] [[Direct and digital]] [[Embedded and partners]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |channels&nbsp;▸|{{read|[[Agent/broker/bank]]}} {{read|[[Direct and digital]]}} {{read|[[Embedded and partners]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |sales&nbsp;&&nbsp;advice&nbsp;▸|[[Needs and suitability]] [[Tools and disclosures]] [[Conversion levers]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |sales&nbsp;&&nbsp;advice&nbsp;▸|{{read|[[Needs and suitability]]}} {{read|[[Tools and disclosures]]}} {{read|[[Conversion levers]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |intermediary&nbsp;econ&nbsp;▸|[[Commissions and clawbacks]] [[Conflicts control]] [[Delegated authority]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |intermediary&nbsp;econ&nbsp;▸|{{read|[[Commissions and clawbacks]]}} {{read|[[Conflicts control]]}} {{read|[[Delegated authority]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |onboarding&nbsp;▸|[[KYC/AML basics]] [[Fraud screening]] [[Consent and privacy]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |onboarding&nbsp;▸|{{read|[[KYC/AML basics]]}} {{read|[[Fraud screening]]}} {{read|[[Consent and privacy]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |u/w ops&nbsp;▸|[[STP vs manual]] [[Evidence management]] [[QA and audits]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |u/w&nbsp;ops&nbsp;▸|{{read|[[STP vs manual]]}} {{read|[[Evidence management]]}} {{read|[[QA and audits]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |claims ops&nbsp;▸|[[FNOL and triage]] [[Settlement and leakage]] [[Litigation and recovery]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |claims&nbsp;ops&nbsp;▸|{{read|[[FNOL and triage]]}} {{read|[[Settlement and leakage]]}} {{read|[[Litigation and recovery]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |fraud mgmt&nbsp;▸|[[Detection and SIU]] [[Provider fraud]] [[Recoveries]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |fraud&nbsp;mgmt&nbsp;▸|{{read|[[Detection and SIU]]}} {{read|[[Provider fraud]]}} {{read|[[Recoveries]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |service model&nbsp;▸|[[Shared services]] [[Outsourcing risk]] [[SLAs and outcomes]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |service&nbsp;model&nbsp;▸|{{read|[[Shared services]]}} {{read|[[Outsourcing risk]]}} {{read|[[SLAs and outcomes]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |tech&nbsp;&&nbsp;data&nbsp;▸|[[PAS/claims/billing]] [[CRM and omni-channel]] [[Platforms and APIs]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |tech&nbsp;&&nbsp;data&nbsp;▸|{{read|[[PAS/claims/billing]]}} {{read|[[CRM and omni-channel]]}} {{read|[[Platforms and APIs]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |productivity&nbsp;▸|[[Cost-to-serve]] [[Automation]] [[Ops KPIs]]}}
{{Inline expand |productivity&nbsp;▸|{{read|[[Cost-to-serve]]}} {{read|[[Automation]]}} {{read|[[Ops KPIs]]}} }}


'''finance&nbsp;&&nbsp;actuarial''' ▸ &nbsp;{{!}}&nbsp;
'''finance&nbsp;&&nbsp;actuarial''' ▸ &nbsp;{{!}}&nbsp;
{{Inline expand |pricing&nbsp;▸|[[Expected loss and margin]] [[Credibility]] [[Price adequacy]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |pricing&nbsp;▸|{{read|[[Expected loss and margin]]}} {{read|[[Credibility]]}} {{read|[[Price adequacy]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |reserving&nbsp;▸|[[Case vs IBNR]] [[Triangles and diagnostics]] [[Reserve risk]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |reserving&nbsp;▸|{{read|[[Case vs IBNR]]}} {{read|[[Triangles and diagnostics]]}} {{read|[[Reserve risk]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |life liabilities&nbsp;▸|[[Assumptions and margins]] [[Options and behavior]] [[New business strain]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |life&nbsp;liabilities&nbsp;▸|{{read|[[Assumptions and margins]]}} {{read|[[Options and behavior]]}} {{read|[[New business strain]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |reinsurance&nbsp;▸|[[Proportional vs non-prop]] [[Retentions and limits]] [[Credit and collateral]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |reinsurance&nbsp;▸|{{read|[[Proportional vs non-prop]]}} {{read|[[Retentions and limits]]}} {{read|[[Credit and collateral]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |alm&nbsp;▸|[[Portfolio basics]] [[Duration and liquidity]] [[Credit risk]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |alm&nbsp;▸|{{read|[[Portfolio basics]]}} {{read|[[Duration and liquidity]]}} {{read|[[Credit risk]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |performance&nbsp;▸|[[Underwriting result]] [[Operating vs net income]] [[Key ratios]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |performance&nbsp;▸|{{read|[[Underwriting result]]}} {{read|[[Operating vs net income]]}} {{read|[[Key ratios]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |accounting&nbsp;▸|[[IFRS 17]] [[IFRS 9]] [[Statutory bases]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |accounting&nbsp;▸|{{read|[[IFRS 17]]}} {{read|[[IFRS 9]]}} {{read|[[Statutory bases]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |solvency&nbsp;▸|[[Available vs required]] [[Economic capital]] [[Stress tests]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |solvency&nbsp;▸|{{read|[[Available vs required]]}} {{read|[[Economic capital]]}} {{read|[[Stress tests]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |steering&nbsp;▸|[[Growth vs value]] [[Re-pricing actions]] [[Scenario planning]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |steering&nbsp;▸|{{read|[[Growth vs value]]}} {{read|[[Re-pricing actions]]}} {{read|[[Scenario planning]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |model gov&nbsp;▸|[[Assumption control]] [[Validation]] [[Data governance]]}}
{{Inline expand |model&nbsp;gov&nbsp;▸|{{read|[[Assumption control]]}} {{read|[[Validation]]}} {{read|[[Data governance]]}} }}


'''regulation&nbsp;&&nbsp;gov''' ▸ &nbsp;{{!}}&nbsp;
'''regulation&nbsp;&&nbsp;gov''' ▸ &nbsp;{{!}}&nbsp;
{{Inline expand |purpose&nbsp;▸|[[Protection]] [[Stability]] [[Integrity]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |purpose&nbsp;▸|{{read|[[Protection]]}} {{read|[[Stability]]}} {{read|[[Integrity]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |prudential&nbsp;▸|[[Solvency II / RBC]] [[ORSA]] [[Supervisory reporting]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |prudential&nbsp;▸|{{read|[[Solvency II / RBC]]}} {{read|[[ORSA]]}} {{read|[[Supervisory reporting]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |conduct&nbsp;▸|[[Product governance]] [[Claims standards]] [[Fair value]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |conduct&nbsp;▸|{{read|[[Product governance]]}} {{read|[[Claims standards]]}} {{read|[[Fair value]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |supervision&nbsp;▸|[[Entity structures]] [[Intra-group flows]] [[Recovery and resolution]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |supervision&nbsp;▸|{{read|[[Entity structures]]}} {{read|[[Intra-group flows]]}} {{read|[[Recovery and resolution]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |model&nbsp;▸|[[Board oversight]] [[Three lines]] [[Internal audit]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |gov&nbsp;model&nbsp;▸|{{read|[[Board oversight]]}} {{read|[[Three lines]]}} {{read|[[Internal audit]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |compliance&nbsp;▸|[[AML/CTF]] [[Sanctions]] [[Third-party risk]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |compliance&nbsp;▸|{{read|[[AML/CTF]]}} {{read|[[Sanctions]]}} {{read|[[Third-party risk]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |tax&nbsp;▸|[[Premium taxes]] [[Deferred tax]] [[Cross-border issues]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |tax&nbsp;▸|{{read|[[Premium taxes]]}} {{read|[[Deferred tax]]}} {{read|[[Cross-border issues]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |esg&nbsp;▸|[[Underwriting and investment]] [[Disclosures]] [[Transition risk]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |esg&nbsp;▸|{{read|[[Underwriting and investment]]}} {{read|[[Disclosures]]}} {{read|[[Transition risk]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |resilience&nbsp;▸|[[Cyber security]] [[Operational resilience]] [[Data privacy]]}}&nbsp;{{!}}&nbsp;
{{Inline expand |resilience&nbsp;▸|{{read|[[Cyber security]]}} {{read|[[Operational resilience]]}} {{read|[[Data privacy]]}} }}&nbsp;{{!}}&nbsp;
{{Inline expand |emerging&nbsp;▸|[[Cyber and systemic]] [[Insurtech and embedded]] [[Alternative capital]]}}
{{Inline expand |emerging&nbsp;▸|{{read|[[Cyber and systemic]]}} {{read|[[Insurtech and embedded]]}} {{read|[[Alternative capital]]}} }}
</div>
</div>

Revision as of 22:46, 13 January 2026

A good CEO is not a micromanager but a 'Chief Excitement Officer' or 'Engagement Officer'

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Library / Insurance 101

insurance / knowledge

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