Notable quotes about customers: Difference between revisions

| text = There is only one valid definition of business purpose: to create a customer.<ref>{{cite book |last=Drucker |first=Peter F. |title=The Practice of Management |publisher=Harper & Row |orig-date=1954 |date=2006 |isbn=978-0060878979 |pages=37}}</ref>

| text = There is only one boss—the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.<ref>{{cite book |last=Soderquist |first=Don |title=The Wal-Mart Way |publisher=Thomas Nelson |date=2005 |publisher=Thomas Nelson |date=2005 |isbn=978-0785261193 |pages=55 |chapter=The Customer is the Boss}}</ref>

| text = Do what you do so well that they will want to see it again and bring their friends.<ref>{{cite book |last=Disney Institute |first= |title=Be Our Guest: Perfecting the Art of Customer Service |publisher=Disney Editions |date=2001 |isbn=978-0786854752 |pages=32}}</ref>

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| image = katherine-barchetti.jpg

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| text = Make a customer, not a sale.<ref>{{cite web |title=Top Customer Service Quotes: 10 Thoughts Every Business Can Live By |url=https://www.vonage.com/resources/articles/top-customer-service-quotes-10-thoughts-every-business-live-by/ |website=Vonage |author=Vonage Editorial |date=October 27, 2022 |access-date=December 19, 2025}}</ref>

| author = {{Katherine Barchetti/attribution}}

| text = Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for.<ref>{{cite book |last=Drucker |first=Peter F. |title=Innovation and Entrepreneurship: Practice and Principles |publisher=Harper & Row |orig-date=1985 |date=2006 |isbn=9780060913601 |pages=228 |chapter=The Emergence of the Entrepreneurial Economy}}</ref>

| text = We are what we repeatedly do. Excellence, then, is not an act, but a habit.<ref>{{cite book |last=Durant |first=Will |title=The Story of Philosophy: The Lives and Opinions of the World's Greatest Philosophers |publisher=Simon & Schuster |orig-date=1926 |date=1991 |isbn=9780671739164 |pages=87 |chapter=Aristotle and Greek Science}}</ref>

| author = Richard Branson, Founder of Virgin Group {{Richard Branson/attribution}}

| text = The best way to find yourself is to lose yourself in the service of others.<ref>{{cite book |last=Fischer |first=Louis |title=The Essential Gandhi: An Anthology of His Writings on His Life, Work, and Ideas |publisher=Vintage Books |orig-date=1962 |date=2002 |isbn=9780375714665 |pages=35}}</ref>