Summary:Resilience: Difference between revisions

|1 = {{#if:{{{bullet|}}}|* }}US-based [[Definition:Insurtech |cyber insurtech]] [[Definition:Managing general agent (MGA) |MGA]], integrated insurance-plus-security platform, Intact group [[Definition:Underwriting capacity |capacity]], mid-market to large enterprise, over $225M raised

|2 = {{#if:{{{bullet|}}}|* }}Resilience is a San Francisco-based [[Definition:Insurtech |cyber insurtech]] [[Definition:Managing general agent (MGA) |MGA]] operating on Intact group [[Definition:Carrier paper |carrier paper]], offering cyber and [[Definition:Technology errors and omissions (Tech E&O) |technology E&O]] coverage with [[Definition:Policy limit |limits]] up to $20M to mid-market and large enterprise clients across the US, UK, EU, and Canada, having raised over $225M through [[Definition:Series D |Series D]].

|3 = {{#if:{{{bullet|}}}|* }}🏢 '''Resilience''' is a cyber-focused insurtech [[Definition:Managing general agent (MGA) |managing general agent]] headquartered in San Francisco, operating under the legal entity Arceo Labs, Inc. Founded in 2016, the company writes [[Definition:Cyber insurance |cyber insurance]] and [[Definition:Technology errors and omissions (Tech E&O) |technology E&O]] on Intact group [[Definition:Carrier paper |carrier paper]] with [[Definition:Policy limit |limits]] up to $20M, targeting mid-market to large enterprise organizations with $25M to $10B in revenue. Resilience differentiates through an integrated "Insure + Secure" model combining [[Definition:Underwriting |underwriting]] with in-house security engineering, continuous portfolio threat monitoring via its Risk Operations Center, and [[Definition:Breach-and-attack simulation |breach-and-attack simulations]] powered by AttackIQ. The company has raised over $225M through a [[Definition:Series D |Series D]] round led by [[Definition:Intact Financial Corporation |Intact Ventures]] in August 2023, with a $650M valuation reported at [[Definition:Series C |Series C]].

|4 = {{#if:{{{bullet|}}}|* }}🏢 '''Resilience''' is a cyber-focused insurtech [[Definition:Managing general agent (MGA) |managing general agent]] headquartered in San Francisco, legally operating as Arceo Labs, Inc. Founded in 2016, the company functions as a [[Definition:Program administrator |program administrator]] on Intact group [[Definition:Carrier paper |carrier paper]], offering [[Definition:Cyber insurance |cyber insurance]] with [[Definition:Policy limit |limits]] up to $20M and [[Definition:Technology errors and omissions (Tech E&O) |technology E&O]] with $10M limits to mid-market and large enterprise clients with $25M to $10B in revenue. It distributes through [[Definition:Insurance broker |brokers]] across the US, UK, EU, and Canada via distinct [[Definition:Insurance intermediary |licensed intermediaries]] in each jurisdiction.{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}|* }}🔒 '''Integrated platform.''' Resilience differentiates through its "Insure + Secure" model, embedding in-house security engineers into the [[Definition:Underwriting |underwriting]] lifecycle from [[Definition:Risk assessment |risk assessment]] through post-bind vulnerability monitoring. The Risk Operations Center provides continuous portfolio-level threat monitoring, and [[Definition:Breach-and-attack simulation |breach-and-attack simulations]] powered by AttackIQ are offered alongside coverage. Claims operations feature a global in-house team with a stated average initial reply time under 15 minutes and a published vendor panel spanning forensics, [[Definition:Ransomware |ransomware]] resolution, [[Definition:Crisis communications |crisis communications]], and [[Definition:Credit monitoring |credit monitoring]].{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}|* }}💰 '''Funding and [[Definition:Underwriting capacity |capacity]].''' The company has raised over $225M through a [[Definition:Series D |Series D]] led by [[Definition:Intact Financial Corporation |Intact Ventures]] in August 2023, with a $650M valuation reported at [[Definition:Series C |Series C]] in November 2021. Prior rounds include $37M in early funding from [[Definition:Lightspeed Venture Partners |Lightspeed Venture Partners]] and [[Definition:Founders Fund |Founders Fund]] (2019) and an $80M Series C co-led by [[Definition:General Catalyst |General Catalyst]]. US underwriting capacity is provided by Homeland Insurance Company of New York and Homeland Insurance Company of Delaware within the Intact group, with Intact Insurance Company serving as the Canadian carrier.

|5 = {{#if:{{{bullet|}}}|* }}🏢 '''Resilience''' is a cyber-focused insurtech [[Definition:Managing general agent (MGA) |managing general agent]] headquartered in San Francisco, legally operating as Arceo Labs, Inc. Founded in 2016 during its Arceo.ai era, the company functions as a [[Definition:Program administrator |program administrator]] writing on third-party [[Definition:Carrier paper |carrier paper]] rather than bearing risk on its own balance sheet. Insurance products are produced or distributed through [[Definition:Insurance intermediary |licensed intermediaries]], while cybersecurity services are delivered directly by the operating company.{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}|* }}🌐 '''Multi-jurisdictional operations.''' Resilience operates across the US, UK, EU, and Canada through distinct distribution entities. In the US, Ocrea Risk Services, LLC (NPN 19169260) distributes products underwritten by Homeland Insurance Company of New York and Homeland Insurance Company of Delaware (Intact group). UK distribution is handled by Arceo, Ltd. under [[Definition:Financial Conduct Authority (FCA) |FCA]] authorization (reference 1007418), EU operations run through Resilience Cyber Insurance Solutions Germany GmbH (IHK zu Dortmund), and Canadian insurance services are offered by Resilience Cyber Insurance Solutions Agency Canada Ltd. with Intact Insurance Company as carrier.{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}|* }}👤 '''Leadership.''' The company was co-founded by CEO Vishaal "V8" Hariprasad, a licensed [[Definition:Insurance broker |insurance broker]], US Air Force veteran, and former co-founder of Morta Security (acquired by Palo Alto Networks), and Chairman Raj Shah, managing partner of Shield Capital and former head of DIUx. The executive team includes President Mario Vitale, Chief Underwriting Officer Maria Long, Global Head of Claims Jeremy Gittler, and CISO Chris Wheeler.{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}|* }}🛡️ '''Product suite.''' Resilience offers [[Definition:Cyber insurance |cyber insurance]] with [[Definition:Policy limit |limits]] up to $20M on a [[Definition:Primary insurance |primary]] or [[Definition:Excess insurance |excess]] basis and [[Definition:Technology errors and omissions (Tech E&O) |technology E&O]] with $10M limits targeting organizations with $25M to $10B in revenue. Explicitly described cyber coverages include up to $500,000 in [[Definition:eCrime coverage |eCrime coverage]], [[Definition:Funds transfer fraud |funds transfer fraud]] recovery, and [[Definition:Privacy wrongful act coverage |privacy wrongful act coverage]]. The company markets across a broad industry appetite including [[Definition:Healthcare insurance |healthcare]], [[Definition:Financial services |financial services]], manufacturing, technology, and life sciences.{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}|* }}🔒 '''Insure + Secure model.''' The core differentiator is an integrated model embedding in-house security engineers into the [[Definition:Underwriting |underwriting]] lifecycle from [[Definition:Risk assessment |risk assessment]] through post-bind vulnerability monitoring. The Risk Operations Center provides continuous portfolio-level threat monitoring, while [[Definition:Breach-and-attack simulation |breach-and-attack simulations]] powered by AttackIQ are offered to policyholders. Claims service documents emphasize that the purchase of insurance is not tied to the purchase of security services.{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}|* }}📋 '''Claims operations.''' The [[Definition:Claims |claims]] function features a global in-house team available 24/7 with a stated average initial reply time under 15 minutes. Service panel materials enumerate provider categories including [[Definition:Privacy law |privacy law]], [[Definition:Digital forensics and incident response (DFIR) |digital forensics and incident response]], [[Definition:Data recovery |data recovery]], [[Definition:Ransomware |ransomware]] resolution, [[Definition:Crisis communications |crisis communications]], and [[Definition:Credit monitoring |credit monitoring]]. This structure supports rapid mobilization and coordination across incident types.{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}|* }}💰 '''Funding history.''' Resilience has raised over $225M in [[Definition:Venture capital |venture capital]] through a [[Definition:Series D |Series D]] led by [[Definition:Intact Financial Corporation |Intact Ventures]] in August 2023. Prior rounds include $37M in cumulative early funding from [[Definition:Lightspeed Venture Partners |Lightspeed Venture Partners]] and [[Definition:Founders Fund |Founders Fund]] (September 2019) and an $80M [[Definition:Series C |Series C]] co-led by [[Definition:General Catalyst |General Catalyst]] and Corey Thomas (November 2021), which valued the company at $650M per specialist press. The investor base spans generalist, defense-adjacent, and strategic insurer capital including CRV, UL Ventures, and Shield Capital.{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}|* }}🏦 '''Capacity structure.''' US underwriting is placed through Homeland Insurance Company of New York and Homeland Insurance Company of Delaware within the Intact group, with the Series C announcement characterizing Resilience as the cyber program manager of Intact Insurance Specialty Solutions. The Intact relationship extends to strategic investment, with the carrier group's venture arm leading the Series D. Canadian underwriting is provided by Intact Insurance Company.{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}||{{pb}}}}{{#if:{{{bullet|}}}|* }}⚠️ '''Risk factors.''' Key risks include [[Definition:Underwriting capacity |capacity]] dependency concentration on named Intact group entities, limited public validation of loss outcomes underpinning the [[Definition:Risk quantification |risk quantification]] model, and multi-jurisdictional regulatory complexity across four regions with separate licensed intermediaries. The business targets limits up to $20M, increasing [[Definition:Tail risk |tail sensitivity]] to [[Definition:Correlation risk |correlated]] [[Definition:Cyber catastrophe |cyber catastrophe]] events, and expansion into technology E&O introduces [[Definition:Professional liability insurance |professional liability]] dynamics beyond core cyber. The sole disclosed performance metric is a company claim of a [[Definition:Net loss ratio |net loss ratio]] three times lower than the 2022 industry average.