Thomas Buberl: Difference between revisions
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▲ I started from 80% life insurance and I knew I need to get away from it and so we changed the company from 80% life insurance to 10% life insurance keeping the same revenue.<ref name="RussellReynolds2022">{{cite AV media | people = Buberl, Thomas | title = Trust Your Gut: AXA’s Thomas Buberl Talks Transformation and Reinvention | url = https://www.youtube.com/watch?v=fhWkmAa7mrY | publisher = Russell Reynolds Associates | date = May 2022 | access-date = 2025-12-28}}</ref>
▲ We need to shift our business model from when I started 100% paying claims to... 2030 or beyond... making the claims payment the exception.<ref name="FCLTGlobal2025">{{cite AV media | people = Buberl, Thomas | title = Thomas Buberl on the Evolution of Insurance: From Response to Prevention | url = https://www.youtube.com/watch?v=1FckGWVOcvs | publisher = FCLTGlobal | date = February 2025 | access-date = 2025-12-28}}</ref>
▲ If we continue to focus on prevention, if prevention becomes a mandatory part of the insurance solution, then climate can be properly priced again and will remain insurable.<ref name="FCLTGlobal2025" />
▲ Technology will play an important role because prevention... will be very costly and almost impossible [without it].<ref name="FCLTGlobal2025" />
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▲ Our strategic question is and was: Are we becoming a balance sheet provider... or should we become an orchestrator of a community of insured people who we can help live a better life?<ref name="AMBest2019">{{cite web | title = CEO Interview: The Next Chapter | url = https://news.ambest.com/articlecontent.aspx?refnum=286548&altsrc=43 | website = AM Best | date = 2019 | access-date = 2025-12-28}}</ref>
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I discovered the insurance sector as the sector that I really enjoyed because of it being in the middle of society and having a massive impact on society.<ref name="Lancaster2024">{{cite AV media | people = Buberl, Thomas | title = An Interview with Thomas Buberl, AXA CEO | url = https://www.youtube.com/watch?v=kjW_bDfBK20 | publisher = Lancaster University Management School | date = January 2024 | access-date = 2025-12-28}}</ref>
I started from 80% life insurance and I knew I need to get away from it and so we changed the company from 80% life insurance to 10% life insurance keeping the same revenue.<ref name="RussellReynolds2022">{{cite AV media | people = Buberl, Thomas | title = Trust Your Gut: AXA’s Thomas Buberl Talks Transformation and Reinvention | url = https://www.youtube.com/watch?v=fhWkmAa7mrY | publisher = Russell Reynolds Associates | date = May 2022 | access-date = 2025-12-28}}</ref>
We need to shift our business model from when I started 100% paying claims to... 2030 or beyond... making the claims payment the exception.<ref name="FCLTGlobal2025">{{cite AV media | people = Buberl, Thomas | title = Thomas Buberl on the Evolution of Insurance: From Response to Prevention | url = https://www.youtube.com/watch?v=1FckGWVOcvs | publisher = FCLTGlobal | date = February 2025 | access-date = 2025-12-28}}</ref>
If we continue to focus on prevention, if prevention becomes a mandatory part of the insurance solution, then climate can be properly priced again and will remain insurable.<ref name="FCLTGlobal2025" />
Technology will play an important role because prevention... will be very costly and almost impossible [without it].<ref name="FCLTGlobal2025" />
Our strategic question is and was: Are we becoming a balance sheet provider... or should we become an orchestrator of a community of insured people who we can help live a better life?<ref name="AMBest2019">{{cite web | title = CEO Interview: The Next Chapter | url = https://news.ambest.com/articlecontent.aspx?refnum=286548&altsrc=43 | website = AM Best | date = 2019 | access-date = 2025-12-28}}</ref>
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=== Leadership and culture ===
"You need to have a conviction that what you do is right in the long term even though it's maybe perceived as being a surprise in the short term."<ref name="RussellReynolds2022" />
"When you have your first day of office the counter goes back to zero and you start at the bottom again."<ref name="RussellReynolds2022" />
"Culture for me is the glue that keeps an organization together."<ref name="RussellReynolds2022" />
"Integrity is very important to me. Being truthful to yourself, listening to feedback, being able to be confronted with things you should change."<ref name="AMBest2019" />
"My task is not to command and control the execution of the integration. My task is to create an environment, to create an inspiration.<ref name="AMBest2019" />"
"In a very uncertain time when things are foggy you don't know what to do next by definition and that's why my mantra is just follow your guts.<ref name="RussellReynolds2022" />"
"Do not look back what your predecessors have done and try and copy them; be yourself, you will find the right answer.<ref name="RussellReynolds2022" />"
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