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<includeonly>{{#invoke:random|list | sep=newline | limit=1 | I started from 80% life insurance and I knew I need to get away from it and so we changed the company from 80% life insurance to 10% life insurance keeping the same revenue.<ref name="RRA2022">{{cite AV media | people = Buberl, Thomas | title = Trust Your Gut: AXA’s Thomas Buberl Talks Transformation and Reinvention | url = https://www.youtube.com/watch?v=fhWkmAa7mrY | publisher = Russell Reynolds Associates | date = May 2022 | access-date = 2025-12-28}}</ref> |
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| We need to shift our business model from when I started 100% paying claims to... 2030 or beyond... making the claims payment the exception.<ref name="FCLT2025">{{cite AV media | people = Buberl, Thomas | title = Thomas Buberl on the Evolution of Insurance: From Response to Prevention | url = https://www.youtube.com/watch?v=1FckGWVOcvs | publisher = FCLTGlobal | date = February 2025 | access-date = 2025-12-28}}</ref> |
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| If we continue to focus on prevention, if prevention becomes a mandatory part of the insurance solution, then climate can be properly priced again and will remain insurable.<ref name="FCLT2025" /> |
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| If you make a big plan about your career, I can assure you it will not plan out like this... You need to capture the opportunities and the challenges as you go along. |
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| Technology will play an important role because prevention... will be very costly and almost impossible [without it].<ref name="FCLT2025" /> |
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| Twenty-five years after Lancaster... There will certainly be still some grains of Lancaster in it, but it has been enriched in 25 years of doing many, many other things. |
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| Our strategic question is and was: Are we becoming a balance sheet provider... or should we become an orchestrator of a community of insured people who we can help live a better life?<ref name="AMBest2019">{{cite web | title = CEO Interview: The Next Chapter | url = https://news.ambest.com/articlecontent.aspx?refnum=286548&altsrc=43 | website = AM Best | date = 2019 | access-date = 2025-12-28}}</ref> |
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| My role as a CEO is to moderate that friction... friction between the past and the future... If you don't have friction, it's very difficult to manage change. |
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| I discovered the insurance sector as the sector that I really enjoyed because of it being in the middle of society and having a massive impact on society.<ref name="Lancaster2024">{{cite AV media | people = Buberl, Thomas | title = An Interview with Thomas Buberl, AXA CEO | url = https://www.youtube.com/watch?v=kjW_bDfBK20 | publisher = Lancaster University Management School | date = January 2024 | access-date = 2025-12-28}}</ref> |
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| This is what I call the paradox of the transition. Everybody wants a carbon-free world today, but reality says it's going to take 30 years. |
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| You need to have a conviction that what you do is right in the long term even though it's maybe perceived as being a surprise in the short term.<ref name="RRA2022" /> |
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| The biggest leverage is to say we stay with you but you must fulfill a certain amount of conditions to move towards the green energy. |
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| When you have your first day of office the counter goes back to zero and you start at the bottom again.<ref name="RRA2022" /> |
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| We need to shift our business model from when I started 100% paying claims to... 2030 or Beyond... making the claims payment the exception. |
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| Do not look back what your predecessors have done and try and copy them; be yourself, you will find the right answer.<ref name="RRA2022" /> |
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| What has changed is those what we call secondary perils—so wildfires, floodings, droughts... they happen more often and they happen in areas that we have never seen before. |
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| Culture for me is the glue that keeps an organization together.<ref name="RRA2022" /> |
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| Because without insurance, there is no more financing. |
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| My task is not to command and control the execution of the integration. My task is to create an environment, to create an inspiration.<ref name="AMBest2019" /> |
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| The traditional mechanism of insurance that creates social cohesion, that creates risk diversion... We are ensuring social cohesion. |
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| Can we over-compensate that loss... by augmenting the processes... with artificial intelligence?... Let's rather take the 80% and fill it back up to a hundred percent with more meaningful tasks. |
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| The best choices are made in naivety because if we think too much, we don't take risks.<ref name="YouTube2025" /> |
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| When you ask what the customer expects from us they actually expect far more and they often expect that we help them to avoid that the claim even exists.<ref name="InsuranceIreland2019">{{cite AV media |date=2019-10-01 |title=EIF 2019: Thomas Buberl CEO Axa in conversation with Adam Kelly Accenture |url=http://www.youtube.com/watch?v=1h8T5lhUzsk |publisher=Insurance Ireland |access-date=2025-12-29}}</ref> |
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| Every day can and must be an adventure.<ref name="YouTube2025" /> |
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| ⚫ | | It's necessary to be humble enough to say 'I don't know.' You have to ask people, and in 99.9% of cases, the person you ask is ready to help you.<ref name="Lanery2025">{{cite AV media |date=2025-07-15 |title=20 minutes avec le PDG d'AXA |url=https://www.youtube.com/watch?v=J0MwHFZaiSU |publisher=Romain Lanéry |access-date=2025-12-29}}</ref> |
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| In a very uncertain time when things are foggy you don't know what to do next by definition and that's why my mantra is just follow your guts.<ref name="RRA2022" /> |
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| A problem resolved at the place where it emerges is 1,000 times better than a problem resolved 1,000 kilometers away.<ref name="Lanery2025" /> |
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| Integrity is very important to me. Being truthful to yourself, listening to feedback, being able to be confronted with things you should change.<ref name="AMBest2019" /> |
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| In life, you have to reinvent yourself; for me, retirement arrives on the day of death.<ref name="Lanery2025" /> |
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| Our role is not to just exclude everybody and look into the mirror and say 'I'm clean' but the world is still dirty.<ref name="ANC2025">{{cite AV media |date=2025-10-10 |title=Buberl: AXA focuses on clean energy as part of long-term strategy |url=https://www.youtube.com/watch?v=gZuKBLNQ3iE |publisher=ANC |access-date=2025-12-29}}</ref> |
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| A civil responsibility policy without a business foundation does not work... this social cause... must be completely linked with your business; it must be part of your strategy.<ref name="LesEchos2019">{{cite AV media |date=2019-07-10 |title=Club Les Echos Prospective with Thomas Buberl (AXA) and Laurent Mignon (BPCE) |url=http://www.youtube.com/watch?v=wVpsZfJPnQs |publisher=Le Club Les Echos Débats |access-date=2025-12-29}}</ref> |
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| The only thing that has always characterized AXA is this 'star' and this entrepreneurial spirit that has driven AXA; I have no doubt that we will find it again.<ref name="HEC2016">{{cite AV media |date=2016-12-05 |title=HEC Mornings with Thomas Buberl |url=https://www.youtube.com/watch?v=PZi12flYtAY |publisher=HEC Alumni |access-date=2025-12-29}}</ref> |
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| The weaker Europe becomes, the weaker we become overall.<ref name="Bilanz2017" /> |
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| Hierarchies must be kept, but we must create a parallel stream that lets people from across the whole company live and respond to help us get there.<ref name="HEC2016" /> |
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| The AI revolution is more touching those tech companies than it probably will touch the old giants from Europe.<ref name="Carmignac2025">{{cite web | title = Edouard Carmignac: A Conversation with Thomas Buberl, CEO of AXA | url = https://www.carmignac.com/en/articles/edouard-carmignac-a-conversation-with-thomas-buberl-ceo-of-axa-3306-11458 | website = Carmignac | date = April 2025 | access-date = 2025-12-28}}</ref> |
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| I only spoke French the whole day... I integrated myself wherever I could.<ref name="ESCP2021">{{cite AV media |date=2021-06-01 |title=French-German Leadership Discourse with Thomas Buberl |url=https://www.youtube.com/watch?v=_w16gqFw5AI |publisher=ESCP Business School |access-date=2025-12-29}}</ref> |
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| Apple started with a little garage and sort of nearly killed IBM... nothing should be taken for granted.<ref name="Carmignac2025" /> }}</includeonly>[[Category:biz/templates]] |
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| I shifted my agenda very much away from the daily day-to-day business... to looking after people... to manage much more emotional situations.<ref name="ESCP2021" /> |
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| Without insurance, there is no more financing.<ref name="OpenDiplomacy2021">{{cite AV media |date=2021-10-15 |title=Grand Interview with Thomas Buberl |url=https://www.youtube.com/watch?v=EC8TXS5Si-E |publisher=Institut Open Diplomacy |access-date=2025-12-29}}</ref> |
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| Millennials in that sense are a catalyst for change because they are in the center of what we are doing: they are our employees, they are our customers, and they are our future leaders.<ref name="Economist2017">{{cite AV media |date=2017-03-15 |title=Pride and Prejudice London: Seismic generational shifts |url=http://www.youtube.com/watch?v=ZeuBg4pJRJs |publisher=Economist Impact Events |access-date=2025-12-29}}</ref> |
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| When we talk about AI we talk more about the switchboard in a call center that doesn't exist anymore... a tool that liberates time for you because it helps you but also threatens your existence.<ref name="AXA2025">{{cite AV media |date=2025-10-10 |title=Inside the Corner Office | #9 Satya Nadella |url=https://www.youtube.com/watch?v=8hGyB0SPoqg |publisher=AXA |access-date=2025-12-29}}</ref> |
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| The tech challenge around AI is a simple one but the leadership challenge and the change management challenge is a very difficult one.<ref name="AXA2025" /> |
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| You almost need to... pre-react today... what are the things that worry you the most and how can you prepare yourself for the impossible?<ref name="AXA2025" /> |
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| If chemistry is the mother of industry, insurance is the grandmother of industry... the grandmother always watches over the protection of the family.<ref name="Aix2022">{{cite AV media |date=2022-07-15 |title=Les biens communs au XXIe siècle |url=http://www.youtube.com/watch?v=uGiDbjwSISI |publisher=Les Rencontres économiques d'Aix-en-Provence |access-date=2025-12-29}}</ref> |
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| Insurance... [is based on] ten people—if one goes bad, the other nine help... If ten people are bad out of ten, we have a systemic problem.<ref name="Aix2020">{{cite AV media |date=2020-07-10 |title=Thomas Buberl - Securing the Future |url=http://www.youtube.com/watch?v=SXNetiq2Ajw |publisher=Les Rencontres économiques d'Aix-en-Provence |access-date=2025-12-29}}</ref> |
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| A new regime specifically targeted at pandemics... it is almost a private-public regime.<ref name="Aix2020" /> |
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| People can't just be passive, they have to be actively adapting to what is going on.<ref name="Bloomberg2024">{{cite AV media |date=2024-03-15 |title=Thomas Buberl on The David Rubenstein Show |url=https://www.youtube.com/watch?v=cDAqGyRiIbM |publisher=Bloomberg |access-date=2025-12-29}}</ref> |
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| Insurance is the social glue of society.<ref name="Bloomberg2024" /> |
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