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[[Definition:TalentArtificial acquisitionintelligence (AI)]]
[[Definition:RecruitmentMachine pipelinelearning (ML)]]
[[Definition:EmployerDeep brandinglearning]]
[[Definition:EmployeeNatural valuelanguage propositionprocessing (EVPNLP)]]
[[Definition:OnboardingComputer vision]]
[[Definition:OffboardingPredictive analytics]]
[[Definition:ProbationaryPredictive periodmodelling]]
[[Definition:EmploymentAlgorithmic contractunderwriting]]
[[Definition:Fixed-termAutomated contractclaims processing]]
[[Definition:PermanentFraud employmentdetection]]
[[Definition:Part-timeOptical employmentcharacter recognition (OCR)]]
[[Definition:SecondmentRobotic process automation (RPA)]]
[[Definition:Independent contractorChatbot]]
[[Definition:ContingentLarge workforcelanguage model (LLM)]]
[[Definition:WorkforceGenerative planningartificial intelligence (GenAI)]]
[[Definition:HeadcountNeural network]]
[[Definition:Full-timeSupervised equivalent (FTE)learning]]
[[Definition:SpanUnsupervised of controllearning]]
[[Definition:OrganisationalTraining designdata]]
[[Definition:OrganisationalAlgorithmic chartbias]]
[[Definition:Job descriptionExplainability]]
[[Definition:JobBlack gradingbox model]]
[[Definition:CompetencyModel frameworkvalidation]]
[[Definition:Skills gap analysisTelematics]]
[[Definition:SuccessionSentiment planninganalysis]]
[[Definition:TalentDecision managementtree]]
[[Definition:High-potentialData employee (HiPo)mining]]
[[Definition:CareerStraight-through pathprocessing (STP)]]
[[Definition:InternalIntelligent mobilitydocument processing (IDP)]]
[[Definition:LateralDigital movetwin]]
[[Definition:Promotion]]
[[Definition:Performance management]]
[[Definition:Key performance indicator (KPI)]]
[[Definition:Objective and key result (OKR)]]
[[Definition:Performance appraisal]]
[[Definition:360-degree feedback]]
[[Definition:Continuous feedback]]
[[Definition:Performance improvement plan (PIP)]]
[[Definition:Learning and development (L&D)]]
[[Definition:Continuing professional development (CPD)]]
[[Definition:Technical underwriting training]]
[[Definition:Claims handler certification]]
[[Definition:Actuarial qualification pathway]]
[[Definition:Chartered Insurance Institute (CII)]]
[[Definition:Associate in Risk Management (ARM)]]
[[Definition:Certified Insurance Professional]]
[[Definition:Mentoring programme]]
[[Definition:Coaching]]
[[Definition:Leadership development programme]]
[[Definition:Graduate programme]]
[[Definition:Internship]]
[[Definition:Total compensation]]
[[Definition:Base salary]]
[[Definition:Variable pay]]
[[Definition:Annual bonus]]
[[Definition:Long-term incentive plan (LTIP)]]
[[Definition:Deferred compensation]]
[[Definition:Commission structure]]
[[Definition:Profit-sharing plan]]
[[Definition:Salary benchmarking]]
[[Definition:Pay equity]]
[[Definition:Gender pay gap reporting]]
[[Definition:Employee benefit]]
[[Definition:Group life insurance]]
[[Definition:Group health insurance]]
[[Definition:Income protection insurance]]
[[Definition:Pension scheme (retirement plan)]]
[[Definition:Defined benefit pension]]
[[Definition:Defined contribution pension]]
[[Definition:Employee assistance programme (EAP)]]
[[Definition:Flexible benefit plan]]
[[Definition:Employee engagement]]
[[Definition:Employee retention]]
[[Definition:Attrition rate]]
[[Definition:Voluntary turnover]]
[[Definition:Involuntary turnover]]
[[Definition:Exit interview]]
[[Definition:Employee satisfaction survey]]
[[Definition:Pulse survey]]
[[Definition:Absenteeism]]
[[Definition:Presenteeism]]
[[Definition:Wellbeing programme]]
[[Definition:Diversity, equity, and inclusion (DEI)]]
[[Definition:Equal opportunity employment]]
[[Definition:Unconscious bias training]]
[[Definition:Reasonable accommodation]]
[[Definition:Whistleblowing policy]]
[[Definition:Code of conduct]]
[[Definition:Disciplinary procedure]]
[[Definition:Grievance procedure]]
[[Definition:Fit and proper assessment]]
[[Definition:Background check]]
[[Definition:Regulatory reference]]
[[Definition:Human resource information system (HRIS)]]
[[Definition:Payroll administration]]
[[Definition:Time and attendance management]]
[[Definition:Remote work policy]]
[[Definition:Hybrid work model]]
[[Definition:Flexible working arrangement]]
[[Definition:Redundancy (layoff)]]
[[Definition:Severance package]]
[[Definition:Outplacement]]
[[Definition:Collective bargaining]]
[[Definition:Works council]]
[[Definition:Employee representative]]
[[Definition:Transfer of undertaking (TUPE)]]
[[Definition:Change management]]
[[Definition:Post-merger integration]]
[[Definition:Corporate governance]]
[[Definition:BoardRequest offor directorsproposal (RFP)]]
[[Definition:Non-executiveRequest directorfor information (NEDRFI)]]
[[Definition:IndependentRequest non-executivefor directorquotation (INEDRFQ)]]
[[Definition:ExecutiveVendor directormanagement]]
[[Definition:ChairpersonThird-party risk management (TPRM)]]
[[Definition:ChiefService executivelevel officeragreement (CEOSLA)]]
[[Definition:ChiefKey financialperformance officerindicator (CFOKPI)]]
[[Definition:ChiefDue risk officer (CRO)diligence]]
[[Definition:Chief underwriting officer (CUO)Outsourcing]]
[[Definition:Chief operating officer (COO)Insourcing]]
[[Definition:ChiefPreferred compliance officer (CCO)supplier]]
[[Definition:ChiefSupplier actuaryevaluation]]
[[Definition:CompanyTotal secretarycost of ownership (TCO)]]
[[Definition:BoardProcurement committeelifecycle]]
[[Definition:AuditContract committeemanagement]]
[[Definition:RiskMaster committeeservice agreement (MSA)]]
[[Definition:RemunerationStatement committeeof work (SOW)]]
[[Definition:NominationSpend committeeanalysis]]
[[Definition:InvestmentCategory committeemanagement]]
[[Definition:UnderwritingStrategic committeesourcing]]
[[Definition:ClaimsCompetitive committeetendering]]
[[Definition:ReservingVendor committeelock-in]]
[[Definition:Board charterSubcontracting]]
[[Definition:TermsNon-disclosure ofagreement reference(NDA)]]
[[Definition:DelegationPurchase of authorityorder (DoAPO)]]
[[Definition:AuthorityProcure-to-pay matrix(P2P)]]
[[Definition:FitSupplier and proper requirementonboarding]]
[[Definition:Senior insurance manager regime (SIMR)Benchmarking]]
[[Definition:SeniorTail managers and certification regime (SM&CR)spend]]
[[Definition:ApprovedBusiness personcontinuity planning (BCP)]]
[[Definition:KeySole function holdersourcing]]
[[Definition:ResponsibleSingle personsourcing]]
[[Definition:Three lines of defence modelMulti-sourcing]]
[[Definition:First line of defenceNearshoring]]
[[Definition:Second line of defenceOffshoring]]
[[Definition:Third line of defenceOnshoring]]
[[Definition:InternalManaged auditservice functionprovider (MSP)]]
[[Definition:ComplianceBusiness functionprocess outsourcing (BPO)]]
[[Definition:RiskInformation managementtechnology functionoutsourcing (ITO)]]
[[Definition:ActuarialVendor functionconsolidation]]
[[Definition:OwnSupplier risk and solvency assessment (ORSA)diversity]]
[[Definition:SolvencyFramework and financial condition report (SFCR)agreement]]
[[Definition:RegularBlanket supervisorypurchase reportagreement (RSRBPA)]]
[[Definition:GovernanceRate systemcard]]
[[Definition:RiskCost-benefit appetiteanalysis statement(CBA)]]
[[Definition:RiskReturn toleranceon investment (ROI)]]
[[Definition:RiskValue appetitefor frameworkmoney (VFM)]]
[[Definition:RiskNegotiation registerstrategy]]
[[Definition:RiskBest ownerand final offer (BAFO)]]
[[Definition:EmergingInvitation riskto tender (ITT)]]
[[Definition:KeyEvaluation risk indicator (KRI)criteria]]
[[Definition:ControlWeighted environmentscoring model]]
[[Definition:InternalProof controlof frameworkconcept (POC)]]
[[Definition:SegregationPilot of dutiesprogramme]]
[[Definition:PolicyVendor frameworkrisk assessment]]
[[Definition:UnderwritingSupplier policyscorecard]]
[[Definition:ClaimsContract management policyrenewal]]
[[Definition:ReinsuranceAuto-renewal policyclause]]
[[Definition:InvestmentTermination policyfor convenience]]
[[Definition:OutsourcingExit policystrategy]]
[[Definition:RemunerationTransition policyplan]]
[[Definition:ConflictsChange of interest policycontrol]]
[[Definition:Related-partyScope transaction policycreep]]
[[Definition:Anti-moneyEscalation laundering policy (AML)procedure]]
[[Definition:KnowGovernance your customer (KYC)framework]]
[[Definition:SanctionsSteering screeningcommittee]]
[[Definition:Counter-terrorismStakeholder financing (CTF)management]]
[[Definition:Anti-briberyDemand and corruption policy (ABC)management]]
[[Definition:Whistleblowing policySpecification]]
[[Definition:CodeCompliance of conductrequirement]]
[[Definition:EthicsRegulatory policyoutsourcing obligation]]
[[Definition:DataMaterial protection policyoutsourcing]]
[[Definition:InformationCritical securityservice policyprovider]]
[[Definition:BusinessConcentration continuity policyrisk]]
[[Definition:IncidentFourth-party management policyrisk]]
[[Definition:RegulatorySupply reportingchain risk]]
[[Definition:PrudentialRight regulationto audit clause]]
[[Definition:ConductData regulationprocessing agreement (DPA)]]
[[Definition:InsuranceIntellectual coreproperty principlerights (ICPIPR)]]
[[Definition:ProportionalityIndemnification principleclause]]
[[Definition:PrudentLimitation personof principleliability]]
[[Definition:GroupForce supervisionmajeure]]
[[Definition:SoloLiquidated supervisiondamages]]
[[Definition:LeadPenalty supervisorclause]]
[[Definition:CollegeEarnback of supervisorsmechanism]]
[[Definition:RegulatoryGain-sharing capital requirementarrangement]]
[[Definition:MaterialFixed-price outsourcing arrangementcontract]]
[[Definition:CriticalTime-and-materials orcontract important function(T&M)]]
[[Definition:OutsourcingCost-plus oversightcontract]]
[[Definition:ThirdOutcome-partybased governancecontract]]
[[Definition:BoardMaverick effectiveness reviewspend]]
[[Definition:GovernanceSpend mapunder management]]
[[Definition:ManagementSavings information (MI)target]]
[[Definition:BoardBudget reporting packholder]]
[[Definition:AttestationApproval workflow]]
[[Definition:FiduciaryDelegated dutyauthority]]
[[Definition:DutyProcurement of carepolicy]]
[[Definition:DutyEthical of loyaltysourcing]]
[[Definition:PolicyholderEnvironmental, protectionsocial, and governance criteria (ESG)]]
[[Definition:TreatingSustainable customers fairly (TCF)procurement]]
[[Definition:ProductVendor oversightperformance and governance (POG)review]]
[[Definition:TargetContinuous market assessmentimprovement]]
[[Definition:ConductMarket riskanalysis]]
[[Definition:CultureMake-or-buy and conduct frameworkdecision]]
[[Definition:Incumbent supplier]]
[[Definition:Gross written premiums (GWP)]]
[[Definition:Combined ratio (CR)]]
[[Definition:Underlying earnings]]
[[Definition:Underlying earnings per share (UEPS)]]
[[Definition:Underlying return on equity (URoE)]]
[[Definition:Net income]]
[[Definition:Solvency II ratio]]
[[Definition:Eligible own funds (EOF)]]
[[Definition:Contractual service margin (CSM)]]
[[Definition:New business value (NBV)]]
[[Definition:New business value margin]]
[[Definition:Present value of expected premiums (PVEP)]]
[[Definition:New business contractual service margin (NB CSM)]]
[[Definition:CSM release]]
[[Definition:Technical margin]]
[[Definition:Technical experience]]
[[Definition:Net flows]]
[[Definition:Unit-linked]]
[[Definition:General account (GA)]]
[[Definition:Property and casualty insurance (P&C)]]
[[Definition:Life and health insurance (L&H)]]
[[Definition:Commercial lines]]
[[Definition:Personal lines]]
[[Definition:Reinsurance]]
[[Definition:Managing general agent (MGA)]]
[[Definition:Natural catastrophe charges (Nat Cat)]]
[[Definition:Prior years' reserve development]]
[[Definition:Claims reserve]]
[[Definition:Unwind of discount]]
[[Definition:Loss ratio]]
[[Definition:Expense ratio]]
[[Definition:Current year loss]]
[[Definition:Short-tail lines]]
[[Definition:Long-tail lines]]
[[Definition:Casualty insurance]]
[[Definition:Financial lines]]
[[Definition:Protection]]
[[Definition:Savings insurance]]
[[Definition:Endowment product]]
[[Definition:Single premium]]
[[Definition:Whole-life product]]
[[Definition:Bancassurance]]
[[Definition:Direct insurance]]
[[Definition:Motor insurance]]
[[Definition:Fire insurance]]
[[Definition:Workers' compensation]]
[[Definition:Group life insurance]]
[[Definition:Health insurance]]
[[Definition:Complementary health insurance]]
[[Definition:Retail motor]]
[[Definition:Social inflation]]
[[Definition:Market softening]]
[[Definition:Pricing cycle]]
[[Definition:Capital-light product]]
[[Definition:Surrender]]
[[Definition:Persistency]]
[[Definition:Underwriting]]
[[Definition:Pruning]]
[[Definition:Earn-through]]
[[Definition:Debt gearing]]
[[Definition:Restricted Tier 1 capital (RT1)]]
[[Definition:Tier 2 capital]]
[[Definition:Loss absorption mechanism]]
[[Definition:Write-down]]
[[Definition:Credit spread]]
[[Definition:Investment grade]]
[[Definition:High yield]]
[[Definition:Corporate spread]]
[[Definition:Solvency capital requirement (SCR)]]
[[Definition:Organic cash upstream]]
[[Definition:Dividend payout ratio]]
[[Definition:Total payout ratio]]
[[Definition:Share buy-back]]
[[Definition:Normalized own funds generation]]
[[Definition:Operating return]]
[[Definition:Foreseeable dividend]]
[[Definition:Comparable basis]]
[[Definition:Constant exchange rate basis]]
[[Definition:Scope effect]]
[[Definition:Intercompany elimination]]
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