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<syntaxhighlight lang="yaml">
This document contains extracted information from slides 1 through 10 of the Zurich Insurance Group investor and media presentation for full year results 2025, dated February 19, 2026 and titled "Driving growth, delivering value." The presentation covers Group-level key messages and financial highlights, Property & Casualty (P&C) performance including combined ratios, GWP growth drivers, Middle Market results, and specialty lines. The source document is available at: [https://edge.sitecorecloud.io/zurichinsur6934-zwpcorp-prod-ae5e/media/project/zurich/dotcom/investor-relations/docs/results/2025/q4/investor-media-presentation-including-commentary-annual-results-2025.pdf investor-media-presentation-including-commentary-annual-results-2025.pdf].
topic: Global insurance markets
year: 2024
source: Activity report - Full Year 2024


markets:
{{Section separator}}
- region: France
== Slide 1: Title Slide ==
segments:
<!-- RAG-context: Slide 1 is the cover slide for the Zurich Insurance Group full year 2025 investor and media presentation, dated February 19, 2026, with the tagline "Driving growth, delivering value." -->
- name: Savings insurance
performance:
premium_growth_yoy: +14%
total_premiums_eur_bn: 173
sub_products:
- name: Unit-linked
growth_yoy: +8%
share_of_total: 38% # down from 40% in 2023
- name: General Account
growth_yoy: +17%
notes:
- Saving ratio increased amid economic, fiscal, and political uncertainty.
- Stagnant real estate market supported net flows into Life insurance.
- Surrenders decreased in General Account funds despite Livret A rate held at 3%.
- Surrenders increased in Unit-linked products, partially offsetting the GA decrease.


- name: Protection and Complementary Health insurance
'''Title:''' Driving growth, delivering value
notes:
- Medical inflation partly absorbed via average tariff increase of 8% in 2024.
- Cost and frequency of claims both rose.
- Political uncertainty around the Sécurité Sociale budget may drive further tariff increases as state reimbursement share decreases.


- name: Property & Casualty
'''Subtitle:''' Full year results 2025
notes:
- Motor claims rose due to driver behavior and higher repair costs.
natural_catastrophes:
- event: Cyclone Belal (overseas)
estimated_cost_eur_bn: 0.1
- event: Cyclone Chido (overseas)
estimated_cost_eur_bn_range: [0.65, 0.8]
- event: Floods (including Kirk depression)
estimated_cost_eur_bn_range: [0.35, 0.42]


- region: Europe (excluding France)
'''Date:''' February 19, 2026
segments:
- name: Property & Casualty
notes:
- Faced rising repair costs amid persistent but moderating inflation.
- Evolving risks including climate change.
- Multiple but less severe weather events, mainly hailstorms and floods across most geographies.
- Insurers responding via pricing measures, product reshaping, and updated risk management practices.


- name: Life and Savings
'''Presenter:''' Zurich Insurance Group — Investor and media presentation
notes:
- Recovering from last year's challenging macroeconomic environment.
- Still affected by modest growth and economic/political uncertainties.


- name: Health
{{Section separator}}
notes:
== Slide 2: Content ==
- Private insurers facing ageing population, claims cost inflation, and strains on national healthcare systems.
<!-- RAG-context: Slide 2 is the table of contents for the Zurich Insurance Group FY2025 presentation, listing three main sections — Key highlights, Financial performance, and Other important information — along with their sub-sections covering Group, P&C, Life, Farmers, solvency, investment, customer KPIs, and outlook. -->
- Implementing progressive price increases.
- Focusing on digital transformation, including care pathway management and wellness benefits.


- region: Japan
The presentation is organized into three main sections:
segments:
- name: Life insurance
performance:
gwp_growth_yoy: +5%
notes:
- Growth driven by strong sales of traditional General Account Savings products.
- Higher guarantees offered as a result of rising Japanese interest rates.
- Major insurers' net income boosted by favorable Japanese equity market performance.


- name: Property & Casualty
=== Key highlights ===
performance:
<!-- RAG-context: The Key highlights section covers Group-level results, P&C, Life, and Farmers segments. -->
gwp_growth_yoy: +3%
* Group
notes:
* P&C
- Driven by price increases in Motor and Fire insurance.
* Life
* Farmers


- region: Hong Kong
=== Financial performance ===
segments:
<!-- RAG-context: The Financial performance section covers Group financials, P&C, Life, Farmers, other segments, investment details, and solvency and balance sheet information. -->
- name: Life insurance
* Group
performance:
* P&C
gwp_growth_yoy: +8%
* Life
new_business_growth_yoy: +16%
* Farmers
notes:
* Other segments
- New business growth derived from non-Linked individual business.
* Investment details
- Mainland China Visitors new business slightly decreased vs. 2023.
* Solvency and balance sheet
- Mainland China Visitors represented 28% of total Individual business.


- name: Property & Casualty
=== Other important information ===
notes:
<!-- RAG-context: The Other important information section covers the disclaimer, dividend policy, customer KPIs, solvency, 2023–2025 targets, outlook, alternative performance measures, and contacts and calendar. -->
- Market remained stable.
* Disclaimer
* Dividend policy
* Customer KPIs
* Solvency
* 2023–2025 targets
* Outlook
* Alternative performance measures
* Contacts and calendar


- region: United States
{{Section separator}}
segments:
== Slide 3: Key Messages ==
- name: Property insurance
<!-- RAG-context: Slide 3 presents the key messages for Zurich Insurance Group FY2025 full year results, including record BOP of USD 8.9bn (up 14%), Core ROE of 26.9%, P&C BOP of USD 5.1bn (up 22%), combined ratio of 92.6%, Life BOP of USD 2.3bn (up 10% ex one-offs), CSM of USD 13.8bn, Farmers Exchanges GWP up 4%, SST ratio of 259%, cash remittances of USD 7.4bn, NIAS of USD 6.8bn, and a proposed dividend of CHF 30 (up 7%). -->
notes:
- Rates rose, though at a slower pace than prior years.
- Strict underwriting across capacity deployment, risk selection, and terms and conditions.
- Adversely impacted by increased frequency of Nat Cat events, particularly secondary perils.
- Rising reinsurance costs and economic inflation drove up construction costs.


- name: Casualty insurance
'''Successful start to 2025–2027 cycle'''
notes:
- Continues to experience rate increases due to loss trends.
- Elevated casualty claims from social inflation have impacted underwriting margins and reserves.


- region: Global
==== High quality results ====
segments:
<!-- RAG-context: Group-level FY2025 record results including BOP of USD 8.9bn and Core ROE of 26.9%. -->
- name: Reinsurance
* Delivered a record BOP of USD 8.9bn in FY-25, up 14% year-on-year.
notes:
* Record Core ROE of 26.9% with profit growth across all business segments.
- Market remains well-capitalized; companies successfully raised capital to support growth.

- Property reinsurance saw increased rates and attachment points, improving margins.
==== P&C: a record top and bottom line ====
- Realignment of property catastrophe risk allowed reinsurers to limit losses despite active weather patterns.
<!-- RAG-context: P&C segment FY2025 results — BOP of USD 5.1bn (up 22%), combined ratio of 92.6% (down 1.6ppts), GWP surpassing USD 50bn for the first time. -->
- Strong underwriting performance and improved investment returns helped mitigate adverse prior-year reserve development in US casualty business.
* P&C BOP of USD 5.1bn, up 22%.
</syntaxhighlight>
* Superior risk selection, improved portfolio mix paired with a favorable cat loss experience reduced CoR by 1.6ppts to 92.6%.
* GWP up 8%, surpassing USD 50bn for the first time.

==== Life: strong growth and record CSM ====
<!-- RAG-context: Life segment FY2025 results — BOP of USD 2.3bn (up 10% ex prior year one-offs), top-line growth up 7% like-for-like, and all-time high CSM of USD 13.8bn. -->
* BOP of USD 2.3bn, up 10% excluding prior year one-offs.
* Strong top-line growth, up 7% like-for-like.<ref>In local currencies and after adjusting for acquisitions, disposals, methodological changes, and the transfer of a Life portfolio to Non-Core Businesses.</ref>
* All-time high CSM of USD 13.8bn.

==== Farmers is growing ====
<!-- RAG-context: Farmers segment FY2025 results — record BOP, Farmers Exchanges GWP up 4%, surplus ratio of 52.9%. -->
* Record full year BOP.
* Farmers Exchanges<ref>For all references to Farmers Exchanges see the disclaimer and cautionary statement.</ref> GWP up 4% with the rate of policy count growth accelerating throughout the year.
* Strong underwriting result supports increased surplus ratio of 52.9%.

==== Cash and capital strength ====
<!-- RAG-context: Capital and cash metrics for FY2025 — SST ratio of 259%, cash remittances of USD 7.4bn, record NIAS of USD 6.8bn, proposed dividend increase of 7% to CHF 30. -->
* SST ratio of 259% as of FY-25,<ref>Estimated Swiss Solvency Test (SST), calculated based on the Group's internal model approved by the Swiss Financial Market Supervisory Authority (FINMA). The SST ratio as of December 31 has to be filed with FINMA by end of April in the subsequent year and is subject to review by FINMA.</ref> well in excess of the 160% floor.
* Strong cash remittances of USD 7.4bn.
* Record NIAS of USD 6.8bn supports proposed dividend increase of 7% to CHF 30.

{{Section separator}}
== Slide 4: Durable Growth, Leading ROE and Strong Cash Conversion ==
<!-- RAG-context: Slide 4 (Group) presents four charts covering Core EPS (USD), cash remittances (USDbn), dividend per share (CHF), and Core ROE (%) from FY-19 to FY-25, including FY-27 targets. Core EPS grew from 27.4 in FY-19 to 45.1 in FY-25 at a 9% CAGR. Dividend per share grew from CHF 20 to CHF 30 at a 7% CAGR. Core ROE reached 27% in FY-25 vs a >23% FY-27 target. Cash remittances reached USD 7.4bn in FY-25 vs a cumulative 2025–27 target of >USD 19bn. -->

=== Core EPS (USD) ===
<!-- RAG-context: Core EPS based on BOPAT grew from USD 27.4 in FY-19 to USD 45.1 in FY-25, representing a 9% CAGR, with a FY-27 target of more than USD 51.9. -->
Core Earnings per Share (EPS) in USD, based on business operating profit after tax (BOPAT).

{| class="wikitable" style="font-size:0.85em"
|-
! style="text-align:center; width:10em" | Period
! style="text-align:center; width:10em" | Core EPS (USD)
|-
| style="background:#fff" | FY-19
| style="background:#fff; text-align:right" | 27.4
|-
| style="background:#fff" | FY-20
| style="background:#fff; text-align:right" | 21.5
|-
| style="background:#fff" | FY-21
| style="background:#fff; text-align:right" | 29.5
|-
| style="background:#fff" | FY-22
| style="background:#fff; text-align:right" | 34.2
|-
| style="background:#fff" | FY-23
| style="background:#fff; text-align:right" | 37.9
|-
| style="background:#fff" | FY-24
| style="background:#fff; text-align:right" | 40.1
|-
| style="background:#fff" | FY-25
| style="background:#fff; text-align:right" | 45.1
|-
| style="background:#fff" | FY-27 target
| style="background:#fff; text-align:right" | >51.9
|}

CAGR (FY-19 to FY-25): +9%.

=== Cash Remittances (USDbn) ===
<!-- RAG-context: Cash remittances grew from USD 3.4bn in FY-19 to USD 7.4bn in FY-25. The cumulative 2025–2027 target is more than USD 19bn. -->

{| class="wikitable" style="font-size:0.85em"
|-
! style="text-align:center; width:10em" | Period
! style="text-align:center; width:10em" | Cash Remittances (USDbn)
|-
| style="background:#fff" | FY-19
| style="background:#fff; text-align:right" | 3.4
|-
| style="background:#fff" | FY-20
| style="background:#fff; text-align:right" | 3.4
|-
| style="background:#fff" | FY-21
| style="background:#fff; text-align:right" | 4.4
|-
| style="background:#fff" | FY-22
| style="background:#fff; text-align:right" | 4.6
|-
| style="background:#fff" | FY-23
| style="background:#fff; text-align:right" | 4.8
|-
| style="background:#fff" | FY-24
| style="background:#fff; text-align:right" | 7.1
|-
| style="background:#fff" | FY-25
| style="background:#fff; text-align:right" | 7.4
|}

Cumulative 2025–2027 target: >USD 19bn.

=== Dividend per Share (CHF) ===
<!-- RAG-context: Dividend per share grew from CHF 20 in FY-19 to CHF 30 in FY-25, a 7% CAGR. -->

{| class="wikitable" style="font-size:0.85em"
|-
! style="text-align:center; width:10em" | Period
! style="text-align:center; width:10em" | Dividend per Share (CHF)
|-
| style="background:#fff" | FY-19
| style="background:#fff; text-align:right" | 20
|-
| style="background:#fff" | FY-20
| style="background:#fff; text-align:right" | 20
|-
| style="background:#fff" | FY-21
| style="background:#fff; text-align:right" | 22
|-
| style="background:#fff" | FY-22
| style="background:#fff; text-align:right" | 24
|-
| style="background:#fff" | FY-23
| style="background:#fff; text-align:right" | 26
|-
| style="background:#fff" | FY-24
| style="background:#fff; text-align:right" | 28
|-
| style="background:#fff" | FY-25
| style="background:#fff; text-align:right" | 30
|}

CAGR (FY-19 to FY-25): +7%.

=== Core ROE (%) ===
<!-- RAG-context: Core ROE improved from 14% in FY-19 to 27% in FY-25, against a FY-27 target of more than 23%. Core ROE is defined as BOPAT divided by average shareholders' equity excluding unrealized gains and losses. -->
Business operating profit after tax (BOPAT) divided by average shareholders' equity excluding unrealized gains and losses.

{| class="wikitable" style="font-size:0.85em"
|-
! style="text-align:center; width:10em" | Period
! style="text-align:center; width:10em" | Core ROE (%)
|-
| style="background:#fff" | FY-19
| style="background:#fff; text-align:right" | 14%
|-
| style="background:#fff" | FY-20
| style="background:#fff; text-align:right" | 11%
|-
| style="background:#fff" | FY-21
| style="background:#fff; text-align:right" | 14%
|-
| style="background:#fff" | FY-22
| style="background:#fff; text-align:right" | 16%
|-
| style="background:#fff" | FY-23
| style="background:#fff; text-align:right" | 23%
|-
| style="background:#fff" | FY-24
| style="background:#fff; text-align:right" | 25%
|-
| style="background:#fff" | FY-25
| style="background:#fff; text-align:right" | 27%
|-
| style="background:#fff" | FY-27 target
| style="background:#fff; text-align:right" | >23%
|}

{{Section separator}}
== Slide 5: Strong Start to the 2025–2027 Cycle ==
<!-- RAG-context: Slide 5 (Group) summarizes FY-25 performance against 2025–2027 cycle targets. Core ROE of 26.9% vs target >23%. Core EPS of 45.1 (up 13% from FY-24 baseline of 40.1) vs 2027 target of >51.9 (>9% CAGR). SST ratio of 259% vs floor of ≥160%. Cash remittances of USD 7.4bn in FY-25 vs cumulative 2025–2027 target of >USD 19.0bn. -->

{| class="wikitable" style="font-size:0.85em"
|-
! style="text-align:center; width:14em" | Metric
! style="text-align:center; width:10em" | FY-25 Actual
! style="text-align:center; width:14em" | 2025–2027 Target
|-
| style="background:#fff" | Core ROE (%)
| style="background:#fff; text-align:right" | 26.9%
| style="background:#fff; text-align:right" | >23%
|-
| style="background:#fff" | Core EPS (USD)
| style="background:#fff; text-align:right" | 45.1
| style="background:#fff; text-align:right" | >51.9 (>9% CAGR)
|-
| style="background:#fff" | SST ratio (%)
| style="background:#fff; text-align:right" | 259% (estimated)
| style="background:#fff; text-align:right" | Floor ≥160%
|-
| style="background:#fff" | Cash remittances (USDbn)
| style="background:#fff; text-align:right" | 7.4
| style="background:#fff; text-align:right" | >19.0 (cumulative)
|}

Core EPS grew 13% from the FY-24 baseline of USD 40.1 to USD 45.1 in FY-25.

'''Notes:'''
* Core ROE is defined as BOPAT divided by average shareholders' equity excluding unrealized gains and losses.
* Core EPS is in USD, based on BOPAT.
* On Swiss Solvency Test (SST), see footnote on slide 3.

{{Section separator}}
== Slide 6: All Businesses Delivering Strong Momentum ==
<!-- RAG-context: Slide 6 (Group) shows GWP, BOP, and NIAS from FY-23 to FY-25 broken down by segment (P&C, Life, Farmers, Other). Total GWP grew at a 6% CAGR to USD 86.6bn. Total BOP grew at a 10% CAGR to USD 8.9bn. NIAS grew at a 25% CAGR to USD 6.8bn. P&C was the largest BOP contributor at USD 5.1bn. -->

=== GWP (USDbn) ===
<!-- RAG-context: Group GWP by segment from FY-23 to FY-25. Includes gross written premiums for P&C and Life Protection, and gross policyholder inflows (incl. deposits) for all other lines of business. Total GWP grew from USD 76.6bn in FY-23 to USD 86.6bn in FY-25 (6% CAGR). -->
Gross written premiums for P&C and Life Protection. Gross policyholder inflows (including deposits) for all other lines of business (including investment and asset management contracts).

{| class="wikitable" style="font-size:0.85em"
|-
! style="text-align:center; width:10em" | Segment
! style="text-align:center; width:8em" | FY-23
! style="text-align:center; width:8em" | FY-24
! style="text-align:center; width:8em" | FY-25
|-
| style="background:#fff" | P&C
| style="background:#fff; text-align:right" | 32.2
| style="background:#fff; text-align:right" | 33.1
| style="background:#fff; text-align:right" | 36.2
|-
| style="background:#fff" | Life, Farmers & Other
| style="background:#fff; text-align:right" | 44.4
| style="background:#fff; text-align:right" | 46.6
| style="background:#fff; text-align:right" | 50.4
|-
| style="background:#fff" | Total
| style="background:#fff; text-align:right" | 76.6
| style="background:#fff; text-align:right" | 79.7
| style="background:#fff; text-align:right" | 86.6
|}

CAGR (FY-23 to FY-25): 6%.

=== BOP (USDbn) ===
<!-- RAG-context: Group BOP by segment from FY-23 to FY-25. P&C BOP grew from USD 3.9bn to USD 5.1bn. Life from USD 2.1bn to USD 2.3bn. Farmers from USD 2.3bn to USD 2.4bn. Other (Group Functions & Operations and Non-Core) was USD −0.9bn. Total BOP grew from USD 7.4bn to USD 8.9bn (10% CAGR). -->

{| class="wikitable" style="font-size:0.85em"
|-
! style="text-align:center; width:10em" | Segment
! style="text-align:center; width:8em" | FY-23
! style="text-align:center; width:8em" | FY-24
! style="text-align:center; width:8em" | FY-25
|-
| style="background:#fff" | P&C
| style="background:#fff; text-align:right" | 3.9
| style="background:#fff; text-align:right" | 4.2
| style="background:#fff; text-align:right" | 5.1
|-
| style="background:#fff" | Life
| style="background:#fff; text-align:right" | 2.1
| style="background:#fff; text-align:right" | 2.2
| style="background:#fff; text-align:right" | 2.3
|-
| style="background:#fff" | Farmers
| style="background:#fff; text-align:right" | 2.3
| style="background:#fff; text-align:right" | 2.3
| style="background:#fff; text-align:right" | 2.4
|-
| style="background:#fff" | Other<ref>Group Functions & Operations and Non-Core Businesses.</ref>
| style="background:#fff; text-align:right" | −0.9
| style="background:#fff; text-align:right" | −1.0
| style="background:#fff; text-align:right" | −0.9
|-
| style="background:#fff" | Total
| style="background:#fff; text-align:right" | 7.4
| style="background:#fff; text-align:right" | 7.8
| style="background:#fff; text-align:right" | 8.9
|}

CAGR (FY-23 to FY-25): 10%.

=== NIAS (USDbn) ===
<!-- RAG-context: Group NIAS grew from USD 4.4bn in FY-23 to USD 6.8bn in FY-25, a 25% CAGR. -->

{| class="wikitable" style="font-size:0.85em"
|-
! style="text-align:center; width:10em" | Period
! style="text-align:center; width:8em" | NIAS (USDbn)
|-
| style="background:#fff" | FY-23
| style="background:#fff; text-align:right" | 4.4
|-
| style="background:#fff" | FY-24
| style="background:#fff; text-align:right" | 5.8
|-
| style="background:#fff" | FY-25
| style="background:#fff; text-align:right" | 6.8
|}

CAGR (FY-23 to FY-25): 25%.

{{Section separator}}
== Slide 7: Continued Strong Combined Ratio Delivery, Exceptional Profitability Across Both Segments ==
<!-- RAG-context: Slide 7 (P&C) shows combined ratios for P&C Group, P&C Commercial, and P&C Retail from FY-23 to FY-25. Group CoR improved from 94.5% to 92.6% (−1.8ppts). Commercial CoR was 91.4% in FY-23, 92.3% in FY-24, and 91.0% in FY-25 (−0.3ppts). Retail CoR improved from 99.8% to 94.4% (−5.5ppts). -->

{| class="wikitable" style="font-size:0.85em"
|-
! style="text-align:center; width:12em" | Segment
! style="text-align:center; width:8em" | FY-23
! style="text-align:center; width:8em" | FY-24
! style="text-align:center; width:8em" | FY-25
! style="text-align:center; width:10em" | Change (FY-23 to FY-25)
|-
| style="background:#fff" | P&C — Group
| style="background:#fff; text-align:right" | 94.5%
| style="background:#fff; text-align:right" | 94.2%
| style="background:#fff; text-align:right" | 92.6%
| style="background:#fff; text-align:right" | −1.8ppts
|-
| style="background:#fff" | P&C — Commercial
| style="background:#fff; text-align:right" | 91.4%
| style="background:#fff; text-align:right" | 92.3%
| style="background:#fff; text-align:right" | 91.0%
| style="background:#fff; text-align:right" | −0.3ppts
|-
| style="background:#fff" | P&C — Retail
| style="background:#fff; text-align:right" | 99.8%
| style="background:#fff; text-align:right" | 96.5%
| style="background:#fff; text-align:right" | 94.4%
| style="background:#fff; text-align:right" | −5.5ppts
|}

{{Section separator}}
== Slide 8: Disciplined Commercial Growth; Retail Supported by Strong Net New Business Growth and Rates ==
<!-- RAG-context: Slide 8 (P&C) shows GWP growth drivers for Commercial and Retail. Commercial GWP grew from USD 27.2bn to USD 28.3bn (+4%), driven by rate change (+0.0bn), exposure change (+0.2bn), and net new business/other (+0.9bn). Retail GWP grew from USD 16.7bn to USD 19.4bn (+16%), driven by rate change (+0.5bn), exposure change (+0.1bn), net new business/other (+0.8bn), and M&A (+1.3bn). -->

=== P&C GWP Growth by Driver — Commercial (USDbn) ===
<!-- RAG-context: Commercial GWP waterfall from USD 27.2bn (FY-24) to USD 28.3bn (FY-25), +4%. Excludes crop which increased USD 0.1bn year-on-year. -->

{| class="wikitable" style="font-size:0.85em"
|-
! style="text-align:center; width:16em" | Driver
! style="text-align:center; width:10em" | Amount (USDbn)
|-
| style="background:#fff" | FY-24 GWP
| style="background:#fff; text-align:right" | 27.2
|-
| style="background:#fff" | Rate change
| style="background:#fff; text-align:right" | +0.0
|-
| style="background:#fff" | Exposure change
| style="background:#fff; text-align:right" | +0.2
|-
| style="background:#fff" | Net new business and other
| style="background:#fff; text-align:right" | +0.9
|-
| style="background:#fff" | FY-25 GWP
| style="background:#fff; text-align:right" | 28.3
|}

Total growth: +4%.

'''Notes:''' "Other" includes premiums for ceded facultative reinsurance, captives/pools/co-reinsurance agreements and eliminations. Excludes crop which increased USD 0.1bn year-on-year.

=== P&C GWP Growth by Driver — Retail (USDbn) ===
<!-- RAG-context: Retail GWP waterfall from USD 16.7bn (FY-24) to USD 19.4bn (FY-25), +16%. Includes M&A contribution of USD 1.3bn from Zurich Kotak General Insurance and AIG's global personal travel insurance business. -->

{| class="wikitable" style="font-size:0.85em"
|-
! style="text-align:center; width:16em" | Driver
! style="text-align:center; width:10em" | Amount (USDbn)
|-
| style="background:#fff" | FY-24 GWP
| style="background:#fff; text-align:right" | 16.7
|-
| style="background:#fff" | Rate change
| style="background:#fff; text-align:right" | +0.5
|-
| style="background:#fff" | Exposure change
| style="background:#fff; text-align:right" | +0.1
|-
| style="background:#fff" | Net new business and other
| style="background:#fff; text-align:right" | +0.8
|-
| style="background:#fff" | M&A
| style="background:#fff; text-align:right" | +1.3
|-
| style="background:#fff" | FY-25 GWP
| style="background:#fff; text-align:right" | 19.4
|}

Total growth: +16%.

'''Notes:''' "Other" includes premiums for ceded facultative reinsurance, captives/pools/co-reinsurance agreements and eliminations. M&A includes the acquired Zurich Kotak General Insurance and AIG's global personal travel insurance and assistance business.

{{Section separator}}
== Slide 9: Middle Market With Continued Underlying Growth Maintaining Strong Profitability ==
<!-- RAG-context: Slide 9 (P&C — Commercial) covers Middle Market GWP (growing from USD 7,745m in FY-24 to USD 7,858m in FY-25), Middle Market rate changes by sub-segment, and U.S. Middle Market combined ratio with an average accident-year CoR excluding catastrophes of 87.4% over FY-20 to FY-25. Sub-segment GWP growth rates: U.S. Middle Market +7%, U.S. MM Specialties +16%, U.S. Programs +1%, U.S. E&S −18%, EMEA −4%. -->

=== Middle Market GWP (USDm) ===
<!-- RAG-context: Middle Market GWP waterfall from FY-24 (USD 7,745m) to FY-25 (USD 7,858m), with contributions from U.S. Middle Market, U.S. MM Specialties, U.S. Programs, U.S. E&S, EMEA Middle Market, and Rest of World. -->
The chart shows a waterfall from FY-24 total GWP of USD 7,745m to FY-25 total GWP of USD 7,858m, with the following sub-segment contributions (USDm):

{| class="wikitable" style="font-size:0.85em"
|-
! style="text-align:center; width:14em" | Sub-segment
! style="text-align:center; width:10em" | Change (USDm)
! style="text-align:center; width:10em" | GWP Growth (%)
|-
| style="background:#fff" | U.S. Middle Market
| style="background:#fff; text-align:right" | +83
| style="background:#fff; text-align:right" | +7%
|-
| style="background:#fff" | U.S. MM Specialties
| style="background:#fff; text-align:right" | +78
| style="background:#fff; text-align:right" | +16%
|-
| style="background:#fff" | U.S. Programs
| style="background:#fff; text-align:right" | +292
| style="background:#fff; text-align:right" | +1%
|-
| style="background:#fff" | U.S. E&S
| style="background:#fff; text-align:right" | −307
| style="background:#fff; text-align:right" | −18%
|-
| style="background:#fff" | EMEA Middle Market
| style="background:#fff; text-align:right" | −29
| style="background:#fff; text-align:right" | −4%
|-
| style="background:#fff" | Rest of World
| style="background:#fff; text-align:right" | −4
| style="background:#fff; text-align:right" | —
|-
| style="background:#fff" | Total (FY-24 → FY-25)
| style="background:#fff; text-align:right" | +113
| style="background:#fff; text-align:right" | —
|}

=== Middle Market Rate Change (%) ===
<!-- RAG-context: FY-25 Middle Market rate changes by sub-segment. U.S. Middle Market +6%, U.S. MM Specialties +2%, U.S. Programs +0%, U.S. E&S −1%, EMEA +1%, Total +2%, P&C Commercial overall +8%. -->

{| class="wikitable" style="font-size:0.85em"
|-
! style="text-align:center; width:14em" | Sub-segment
! style="text-align:center; width:10em" | FY-25 Rate Change (%)
|-
| style="background:#fff" | U.S. Middle Market
| style="background:#fff; text-align:right" | +6%
|-
| style="background:#fff" | U.S. MM Specialties
| style="background:#fff; text-align:right" | +2%
|-
| style="background:#fff" | U.S. Programs
| style="background:#fff; text-align:right" | +0%
|-
| style="background:#fff" | U.S. E&S
| style="background:#fff; text-align:right" | −1%
|-
| style="background:#fff" | EMEA
| style="background:#fff; text-align:right" | +1%
|-
| style="background:#fff" | Total
| style="background:#fff; text-align:right" | +2%
|-
| style="background:#fff" | P&C — Commercial (overall)
| style="background:#fff; text-align:right" | +8%
|}

=== U.S. Middle Market Combined Ratio (%) ===
<!-- RAG-context: U.S. Middle Market accident-year combined ratio excluding catastrophes averaged 87.4% over FY-20 to FY-25, with data shown from FY-20 through FY-25. The chart also shows a reference line at −14% for context. -->
The chart shows the U.S. Middle Market accident-year combined ratio excluding catastrophes (AY CoR ex Cat) from FY-20 through FY-25, with an average of 87.4% over the period.

{{Section separator}}
== Slide 10: Specialty Growth Supported by AI Infrastructure Demand and Attractive Margins ==
<!-- RAG-context: Slide 10 (P&C — Commercial) covers Global Specialty and U.S. Construction. Global Specialty GWP grew from USD 8.4bn in FY-22 to USD 9.6bn in FY-25 (4% CAGR) with an average AY CoR ex Cat of 86.5%. U.S. Construction GWP grew from USD 1.4bn in FY-22 to USD 1.9bn in FY-25 (9% CAGR) with an average AY CoR ex Cat of 92.0%, supported by hyperscalers' buildout and AI infrastructure demand. -->

=== Global Specialty (USDbn) ===
<!-- RAG-context: Global Specialty GWP from FY-22 to FY-25 with a 4% CAGR and average accident-year CoR excluding catastrophes of 86.5%. -->
Global Specialty remains a profitable growth driver.

{| class="wikitable" style="font-size:0.85em"
|-
! style="text-align:center; width:10em" | Period
! style="text-align:center; width:10em" | GWP (USDbn)
|-
| style="background:#fff" | FY-22
| style="background:#fff; text-align:right" | 8.4
|-
| style="background:#fff" | FY-23
| style="background:#fff; text-align:right" | 8.7
|-
| style="background:#fff" | FY-24
| style="background:#fff; text-align:right" | 9.4
|-
| style="background:#fff" | FY-25
| style="background:#fff; text-align:right" | 9.6
|}

CAGR (FY-22 to FY-25): 4%. Average AY CoR ex Cat: 86.5%.

=== U.S. Construction (USDbn) ===
<!-- RAG-context: U.S. Construction GWP from FY-22 to FY-25 with a 9% CAGR and average AY CoR ex Cat of 92.0%, benefiting from hyperscalers' data center buildout. -->
U.S. Construction is benefiting from hyperscalers' buildout and AI infrastructure demand.

{| class="wikitable" style="font-size:0.85em"
|-
! style="text-align:center; width:10em" | Period
! style="text-align:center; width:10em" | GWP (USDbn)
|-
| style="background:#fff" | FY-22
| style="background:#fff; text-align:right" | 1.4
|-
| style="background:#fff" | FY-23
| style="background:#fff; text-align:right" | 1.6
|-
| style="background:#fff" | FY-24
| style="background:#fff; text-align:right" | 1.7
|-
| style="background:#fff" | FY-25
| style="background:#fff; text-align:right" | 1.9
|}

CAGR (FY-22 to FY-25): 9%. Average AY CoR ex Cat: 92.0%.

Latest revision as of 16:48, 27 April 2026

topic: Global insurance markets
year: 2024
source: Activity report - Full Year 2024

markets:
  - region: France
    segments:
      - name: Savings insurance
        performance:
          premium_growth_yoy: +14%
          total_premiums_eur_bn: 173
        sub_products:
          - name: Unit-linked
            growth_yoy: +8%
            share_of_total: 38%       # down from 40% in 2023
          - name: General Account
            growth_yoy: +17%
        notes:
          - Saving ratio increased amid economic, fiscal, and political uncertainty.
          - Stagnant real estate market supported net flows into Life insurance.
          - Surrenders decreased in General Account funds despite Livret A rate held at 3%.
          - Surrenders increased in Unit-linked products, partially offsetting the GA decrease.

      - name: Protection and Complementary Health insurance
        notes:
          - Medical inflation partly absorbed via average tariff increase of 8% in 2024.
          - Cost and frequency of claims both rose.
          - Political uncertainty around the Sécurité Sociale budget may drive further tariff increases as state reimbursement share decreases.

      - name: Property & Casualty
        notes:
          - Motor claims rose due to driver behavior and higher repair costs.
        natural_catastrophes:
          - event: Cyclone Belal (overseas)
            estimated_cost_eur_bn: 0.1
          - event: Cyclone Chido (overseas)
            estimated_cost_eur_bn_range: [0.65, 0.8]
          - event: Floods (including Kirk depression)
            estimated_cost_eur_bn_range: [0.35, 0.42]

  - region: Europe (excluding France)
    segments:
      - name: Property & Casualty
        notes:
          - Faced rising repair costs amid persistent but moderating inflation.
          - Evolving risks including climate change.
          - Multiple but less severe weather events, mainly hailstorms and floods across most geographies.
          - Insurers responding via pricing measures, product reshaping, and updated risk management practices.

      - name: Life and Savings
        notes:
          - Recovering from last year's challenging macroeconomic environment.
          - Still affected by modest growth and economic/political uncertainties.

      - name: Health
        notes:
          - Private insurers facing ageing population, claims cost inflation, and strains on national healthcare systems.
          - Implementing progressive price increases.
          - Focusing on digital transformation, including care pathway management and wellness benefits.

  - region: Japan
    segments:
      - name: Life insurance
        performance:
          gwp_growth_yoy: +5%
        notes:
          - Growth driven by strong sales of traditional General Account Savings products.
          - Higher guarantees offered as a result of rising Japanese interest rates.
          - Major insurers' net income boosted by favorable Japanese equity market performance.

      - name: Property & Casualty
        performance:
          gwp_growth_yoy: +3%
        notes:
          - Driven by price increases in Motor and Fire insurance.

  - region: Hong Kong
    segments:
      - name: Life insurance
        performance:
          gwp_growth_yoy: +8%
          new_business_growth_yoy: +16%
        notes:
          - New business growth derived from non-Linked individual business.
          - Mainland China Visitors new business slightly decreased vs. 2023.
          - Mainland China Visitors represented 28% of total Individual business.

      - name: Property & Casualty
        notes:
          - Market remained stable.

  - region: United States
    segments:
      - name: Property insurance
        notes:
          - Rates rose, though at a slower pace than prior years.
          - Strict underwriting across capacity deployment, risk selection, and terms and conditions.
          - Adversely impacted by increased frequency of Nat Cat events, particularly secondary perils.
          - Rising reinsurance costs and economic inflation drove up construction costs.

      - name: Casualty insurance
        notes:
          - Continues to experience rate increases due to loss trends.
          - Elevated casualty claims from social inflation have impacted underwriting margins and reserves.

  - region: Global
    segments:
      - name: Reinsurance
        notes:
          - Market remains well-capitalized; companies successfully raised capital to support growth.
          - Property reinsurance saw increased rates and attachment points, improving margins.
          - Realignment of property catastrophe risk allowed reinsurers to limit losses despite active weather patterns.
          - Strong underwriting performance and improved investment returns helped mitigate adverse prior-year reserve development in US casualty business.