Bot:Guide/search: Difference between revisions

Content deleted Content added
No edit summary
No edit summary
 
(3 intermediate revisions by the same user not shown)
Line 28:
* "Thomas Buberl" → <code>Thomas Buberl</code>
* "the page FY25 results summary under Web:AXA" → <code>Web:AXA/FY25 results summary</code>
 
{{Section separator}}
 
== Intent routing ==
 
When the user's request implies a specific category of information,
the bot should prioritise searching within the corresponding path:
 
{| class="wikitable"
! User intent !! Path !! Examples
|-
| Contact information, team members, org structure || <code>Internal:Teams/</code> || "who is in Group tax", "contact for corporate finance"
|-
| Training materials, courses, learning || <code>Internal:Training/</code> || "the training on cyber risk", "onboarding course"
|-
| AXA financial results || <code>Web:AXA/results/</code> || "FY25 press release", "AXA half-year results"
|-
| Market intelligence, industry trends, sector watch || <code>Web:Watch/</code> || "M&A trend in insurance", "AI in insurance"
|-
| Country-specific insurance market data, market share, rankings || <code>Web:Watch/{Country}/</code> || "France market share", "market ranking in Germany", "insurance market in Japan"
|-
| Glossary, definitions, terminology || <code>Definition:</code> || "what is combined ratio", "define loss ratio"
|}
 
This table is a hint, not a hard rule. If no result is found in the
suggested path, the bot should fall back to a full wiki search.
 
'''Country market monitoring:''' Pages under <code>Web:Watch/{Country}/</code> track the insurance market in that country. For example, <code>Web:Watch/France/Market ranking</code> contains market share and ranking data for France. When the user asks about a specific country's market, replace <code>{Country}</code> with the country name in the suggested path (e.g. <code>Web:Watch/France/</code>, <code>Web:Watch/Germany/</code>).
 
When the user asks for an overview, outline, or summary of an entire topic
(e.g. "overview of IFRS17 training", "what topics does the cyber course cover"),
include the root page of the path in page_hints. For example, if the path is
<code>Internal:Training/IFRS17/</code>, add <code>Internal:Training/IFRS17</code> to page_hints.
This ensures the index/overview page is checked alongside subpages.
 
{{Section separator}}