https://www.insurerbrain.com/w/index.php?action=history&feed=atom&title=Definition%3AXchangingDefinition:Xchanging - Revision history2026-04-30T01:35:02ZRevision history for this page on the wikiMediaWiki 1.43.8https://www.insurerbrain.com/w/index.php?title=Definition:Xchanging&diff=8410&oldid=prevPlumBot: Bot: Creating new article from JSON2026-03-10T14:04:48Z<p>Bot: Creating new article from JSON</p>
<p><b>New page</b></p><div>🏢 '''Xchanging''' is a technology and business-process outsourcing firm that became deeply embedded in the [[Definition:Lloyd's of London | Lloyd's]] market infrastructure by operating core back-office services on behalf of the London insurance industry. Originally established in 2000 as a joint venture between Lloyd's and the London market to modernize and centralize policy and [[Definition:Claims management | claims]] processing, Xchanging ran the [[Definition:London Processing Centre (LPC) | London Processing Centre]] and [[Definition:Insurance Linked Securities (ILS) | claims]]-settlement services that handled billions of pounds in [[Definition:Premium | premium]] and [[Definition:Loss | loss]] transactions flowing through the subscription market each year.<br />
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🔄 At its operational peak, Xchanging provided [[Definition:Premium processing | premium accounting]], [[Definition:Claims settlement | claims settlement]], and policy checking services used by [[Definition:Lloyd's syndicate | syndicates]], [[Definition:Lloyd's broker | Lloyd's brokers]], and company-market [[Definition:Insurance carrier | insurers]] participating in the London market. The firm also offered [[Definition:Business process outsourcing (BPO) | business-process outsourcing]] to insurers outside London, covering functions like [[Definition:Policy administration system | policy administration]] and [[Definition:Finance | finance-and-accounting]] operations. In 2016, DXC Technology (formerly CSC) acquired Xchanging, integrating its insurance-services capabilities into a broader technology portfolio while continuing to service Lloyd's market participants.<br />
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📌 Xchanging's legacy matters because it shaped the modern operational backbone of the London market and set precedents for how centralized [[Definition:Straight-through processing (STP) | straight-through processing]] could reduce cost and friction in a complex, multi-party [[Definition:Subscription market | subscription]] environment. Many of the [[Definition:Digital transformation | digital-transformation]] and market-modernization initiatives now underway at Lloyd's — including the Blueprint Two electronic placement and settlement agenda — build on the infrastructure and operational concepts that Xchanging pioneered. Understanding this history helps industry participants appreciate why London market processing works the way it does and where remaining inefficiencies trace back to legacy architectural decisions.<br />
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'''Related concepts'''<br />
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* [[Definition:Lloyd's of London]]<br />
* [[Definition:London market]]<br />
* [[Definition:Straight-through processing (STP)]]<br />
* [[Definition:Business process outsourcing (BPO)]]<br />
* [[Definition:Premium processing]]<br />
* [[Definition:Lloyd's Blueprint Two]]<br />
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