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📊 '''Stewardship report''' is a formal document prepared by an [[Definition:Insurance broker | insurance broker]] or [[Definition:Risk adviser | risk adviser]] for a client, providing a comprehensive account of the services delivered, [[Definition:Insurance program | insurance program]] performance, [[Definition:Claims management | claims]] activity, and market intelligence over a defined period — typically annually. In the insurance context, the stewardship report serves as both a transparency mechanism and a relationship management tool, demonstrating the tangible value a broker has provided beyond the mechanics of policy placement. The practice is well established across major broking markets, with large global brokers such as [[Definition:Marsh McLennan | Marsh]], [[Definition:Aon plc | Aon]], and [[Definition:Willis Towers Watson | WTW]] producing detailed stewardship reports for their corporate and institutional clients as a standard part of the service proposition.

📋 A typical stewardship report consolidates information across several dimensions: a summary of all [[Definition:Insurance policy | policies]] placed, including [[Definition:Premium | premiums]], [[Definition:Coverage | coverage]] terms, and any notable changes from prior periods; an analysis of [[Definition:Loss ratio | loss experience]] and open [[Definition:Insurance claim | claims]]; a review of market conditions and [[Definition:Underwriting | underwriting]] trends relevant to the client's industry; and a record of advisory services such as [[Definition:Risk assessment | risk assessments]], contractual reviews, or claims advocacy. Many reports also include benchmarking data — comparing the client's program structure or pricing against peer groups — and forward-looking recommendations for the upcoming renewal cycle. The depth and sophistication of the report often reflects the complexity of the account; a multinational [[Definition:Insurance program | program]] with multiple lines of coverage and local policies across jurisdictions will warrant considerably more detail than a single-territory placement.

🤝 Regulators and industry bodies in several markets have reinforced the importance of broker transparency in ways that elevate the role of stewardship reporting. In the UK, the [[Definition:Financial Conduct Authority (FCA) | FCA's]] expectations around fair value and disclosure of [[Definition:Broker remuneration | remuneration]] — including [[Definition:Commission | commissions]] and [[Definition:Market facility | facility]] income — have made stewardship reports an increasingly formal governance artifact. Similarly, large corporate buyers and [[Definition:Risk manager | risk managers]] use these reports to evaluate broker performance, justify program spend to boards and audit committees, and inform decisions about broker retention or re-tendering. For the broker, a well-crafted stewardship report strengthens client retention by making the scope and quality of service visible, turning what might otherwise be perceived as a commodity transaction into an ongoing advisory relationship.

'''Related concepts:'''
{{Div col|colwidth=20em}}
* [[Definition:Insurance broker]]
* [[Definition:Insurance program]]
* [[Definition:Broker remuneration]]
* [[Definition:Claims management]]
* [[Definition:Risk manager]]
* [[Definition:Fair value assessment]]
{{Div col end}}

Definition:Stewardship report - Revision history

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