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	<title>Definition:Claims agreement - Revision history</title>
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&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;📋 &amp;#039;&amp;#039;&amp;#039;Claims agreement&amp;#039;&amp;#039;&amp;#039; is a contractual provision — most commonly found in [[Definition:Reinsurance | reinsurance]] contracts — that requires the [[Definition:Reinsurer | reinsurer]] to follow the [[Definition:Cedent | ceding company&amp;#039;s]] claims-handling decisions, including settlements and coverage determinations, provided those decisions fall within the policy terms and are made in good faith. Sometimes called a &amp;quot;claims cooperation clause&amp;quot; in broader usage, the claims agreement specifically concerns the reinsurer&amp;#039;s obligation to accept the cedent&amp;#039;s claim outcomes without relitigating them, distinguishing it from clauses that merely require the parties to share information.&lt;br /&gt;
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⚙️ Under a typical claims agreement, the cedent retains full authority to investigate, adjust, and settle [[Definition:Insurance claim | claims]] arising from the [[Definition:Underlying insurance | underlying policies]]. The reinsurer agrees to be bound by those outcomes as long as the cedent acts within the scope of the [[Definition:Reinsurance treaty | treaty]] and exercises reasonable judgment. Many agreements include carve-outs for claims exceeding a specified threshold or for [[Definition:Extra-contractual obligations (ECO) | extra-contractual obligations]], which may require prior consultation. The clause operates alongside the [[Definition:Follow the fortunes doctrine | follow-the-fortunes doctrine]], reinforcing the principle that reinsurers share in the cedent&amp;#039;s actual loss experience rather than second-guessing individual file outcomes.&lt;br /&gt;
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💡 Without a well-drafted claims agreement, disputes between cedent and reinsurer can multiply, delaying [[Definition:Reinsurance recovery | reinsurance recoveries]] and straining long-term trading relationships. For the cedent, the clause provides operational certainty: [[Definition:Claims management | claims staff]] can settle matters without seeking reinsurer approval on every file, preserving the speed and autonomy necessary for effective [[Definition:Claims cycle time | claims handling]]. For the reinsurer, the agreement imposes discipline — it must price the treaty recognizing that it cannot cherry-pick which claims to honor. When disputes do arise, [[Definition:Arbitration | arbitration]] panels frequently look to the claims agreement language to determine whether the cedent met its obligations before evaluating the reinsurer&amp;#039;s liability.&lt;br /&gt;
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&amp;#039;&amp;#039;&amp;#039;Related concepts&amp;#039;&amp;#039;&amp;#039;&lt;br /&gt;
{{Div col|colwidth=20em}}&lt;br /&gt;
* [[Definition:Claims cooperation clause]]&lt;br /&gt;
* [[Definition:Follow the fortunes doctrine]]&lt;br /&gt;
* [[Definition:Reinsurance treaty]]&lt;br /&gt;
* [[Definition:Cedent]]&lt;br /&gt;
* [[Definition:Extra-contractual obligations (ECO)]]&lt;br /&gt;
* [[Definition:Reinsurance recovery]]&lt;br /&gt;
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